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Energy Jobline ZR

Manager of Fiber Maintenance | Telecommunications Infrastructure in Indian Trail

Energy Jobline ZR, Indian Trail, North Carolina, United States, 28079

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Lightworx, LLC (dba Ripple Ops) designs, builds, and maintains cutting‑edge fiber networks that connect communities to reliable, high‑speed internet. Our mission is to deliver unmatched performance and service while bridging the digital divide.

Position Overview We’re seeking an experienced Manager of Fiber Maintenance to oversee the long‑term reliability, safety, and performance of our fiber‑optic infrastructure. This is a leadership role for a hands‑on, strategic operations leader who thrives in fast‑paced environments, can lead technical teams, and understands the unique demands of fiber maintenance.

What You’ll Do Strategic Leadership

Develop and implement long‑term maintenance strategies to ensure uptime and performance.

Collaborate across teams to plan upgrades, minimize downtime, and optimize network performance.

Contribute to capital planning and budgeting for infrastructure maintenance.

Maintenance Oversight

Lead preventive and corrective maintenance programs for all fiber assets.

Monitor performance metrics and establish KPIs for continuous improvement.

Ensure compliance with all safety, environmental, and regulatory standards.

Team Leadership

Lead, mentor, and develop maintenance managers, coordinators, and technicians.

Set departmental goals, review performance, and implement training programs.

Vendor & Contractor Management

Oversee contractors to ensure quality and SLA adherence.

Negotiate contracts and regularly review vendor performance.

Risk & Incident Management

Establish rapid‑response protocols for outages, cuts, and weather‑related incidents.

Lead disaster recovery planning and network redundancy efforts.

Cross‑Department Collaboration

Partner with design, construction, and operations teams to align on timelines and needs.

Provide executive‑level reporting on maintenance activities and performance trends.

What We’re Looking For

5+ years in fiber network operations, including 2+ years in a senior leadership role.

Strong technical knowledge of fiber technology, splicing, testing, and fault resolution.

Proven success managing field operations and technical teams.

Exceptional leadership, communication, and organizational skills.

GIS and asset management tool experience is a plus.

Benefits

401(k) – employer matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job Type: Full‑time

Pay: $90,000 – $130,000

Lightworx LLC is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their gender, race, color, national origin, religion, sexual orientation, age, disability, veteran status, or expression. All employment decisions are made without regard to these protected characteristics. Lightworx LLC is committed to providing veteran employment opportunities to our service men and women.

If you are interested in applying for this job please press the Apply Button and follow the application process.

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