Senior UX Researcher Job at Total System Services in Atlanta

Employer Industry: Payment Technology Solutions Why consider this job opportunity: Opportunity for career advancement and growth within the organization Collaborate with a dynamic team to shape the future of payment technology Engage in a fast-paced environment with diverse stakeholders Make a significant impact on user experience through research and insights Work with cutting‑edge research tools and methodologies Supportive and collaborative work culture What to Expect (Job Responsibilities): Promote the value of UX Research through various tools and processes Establish relationships with key stakeholders to gather research participants and share insights Collect and analyze user needs and behaviors via qualitative research methods Create personas, user journeys, and flows to communicate user understanding to product teams Share research findings and recommendations through documentation and presentations What is Required (Qualifications): Bachelor's degree in anthropology, Human Computer Interaction (HCI), Human Factors, Sociology, Psychology, or a related field, or equivalent practical experience Minimum of 4 years relevant work experience in user experience, product design research, or related fields Knowledge of or experience within the payments industry Proficiency in research design using various methods, including usability studies and surveys Experience with remote research tools such as User Interviews and UserTesting How to Stand Out (Preferred Qualifications): Master’s degree or higher in a related field 4-6 years of relevant work experience within user experience or product design research Familiarity with analytics tools like Google Analytics or Pendo We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr