Captura Hall
Job Description
Job Description
We are seeking a
Service Communications Advisor
to join our dynamic team in Miami. The ideal candidate will serve as the primary bridge between clients and internal departments—ensuring that communication flows seamlessly, expectations are met, and every service interaction reflects our company’s high standards.
Responsibilities
Act as the main point of contact for clients regarding service inquiries and updates.
Coordinate with internal teams to ensure accurate and timely delivery of information.
Provide professional and courteous responses to customer requests and feedback.
Maintain detailed records of communications and service interactions.
Identify opportunities to improve communication processes and enhance client satisfaction.
Support management with reports, performance tracking, and communication strategies.
Qualifications: Qualifications
Qualifications
Strong verbal and written communication skills.
Ability to manage multiple priorities with attention to detail.
Professional demeanor and excellent interpersonal abilities.
Proficiency in Microsoft Office Suite and general digital communication tools.
A proactive, adaptable, and solution-oriented mindset.
Additional Information
Benefits
Competitive salary package ($58,000–$62,000 per year).
Professional development and growth opportunities.
Supportive and collaborative work environment.
Comprehensive training and skill-enhancement programs.
Opportunities to advance within a reputable and growing organization.
Job Description
We are seeking a
Service Communications Advisor
to join our dynamic team in Miami. The ideal candidate will serve as the primary bridge between clients and internal departments—ensuring that communication flows seamlessly, expectations are met, and every service interaction reflects our company’s high standards.
Responsibilities
Act as the main point of contact for clients regarding service inquiries and updates.
Coordinate with internal teams to ensure accurate and timely delivery of information.
Provide professional and courteous responses to customer requests and feedback.
Maintain detailed records of communications and service interactions.
Identify opportunities to improve communication processes and enhance client satisfaction.
Support management with reports, performance tracking, and communication strategies.
Qualifications: Qualifications
Qualifications
Strong verbal and written communication skills.
Ability to manage multiple priorities with attention to detail.
Professional demeanor and excellent interpersonal abilities.
Proficiency in Microsoft Office Suite and general digital communication tools.
A proactive, adaptable, and solution-oriented mindset.
Additional Information
Benefits
Competitive salary package ($58,000–$62,000 per year).
Professional development and growth opportunities.
Supportive and collaborative work environment.
Comprehensive training and skill-enhancement programs.
Opportunities to advance within a reputable and growing organization.