Senior UX Researcher
Location: Plano, TX 75024 (Hybrid Schedule)
Duration: 6-month contract (Full-time, 40 hours/week) — Likely to extend
We’re seeking a Senior UX Researcher with enterprise product experience to lead strategic research initiatives. This full-time contract role follows a hybrid schedule, with on-site work in Plano, TX. The ideal candidate is a seasoned researcher who thrives in complex environments and is passionate about translating customer insights into impactful product decisions.
Key Responsibilities:
- Lead advanced research initiatives across multiple product lines.
- Design and execute mixed-method research (qualitative and quantitative).
- Deliver clear, actionable insights that inform product roadmaps and business strategy.
- Create personas, journey maps, and service blueprints to visualize customer needs.
- Collaborate with cross-functional teams to ensure research drives decisions.
- Mentor junior researchers and promote best practices in research operations.
- Advocate for AI-enabled tools to enhance research efficiency.
- Align research efforts across Platform, Residential, and Component Manufacturing portfolios.
- Influence leadership by connecting customer insights to business outcomes.
Top 3 Must-Haves:
- 5+ years of UX research experience in enterprise or complex product environments.
- Expertise in multiple research methods and ability to synthesize qualitative and quantitative data.
- Strong communication and storytelling skills for executive audiences.
Preferred Experience:
- Background in construction technology, CAD, or BIM systems.
- Experience operationalizing research at scale in enterprise settings.
- Familiarity with AI-enabled workflows and predictive analytics.
Skills & Tools:
- Proficiency in research tools and platforms for both qualitative and quantitative analysis.
- Experience with project management tools and collaborative platforms.
- Strong mentoring and leadership capabilities.
- Portfolio showcasing strategic research deliverables (personas, journey maps, etc.).
Your ability to uncover deep customer insights and translate them into strategic impact will be key to driving innovation. If you’re a collaborative, visionary researcher ready to elevate UX across product portfolios, we’d love to hear from you!