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Tampa General Hospital

Authorization Specialist - Lakeland USFTGP Neurosurgery

Tampa General Hospital, Lakeland, Florida, United States, 33809

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This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.

Qualifications

Required:

High School diploma

• Medical Assistant or LPN training - Preferred

Work Experience and Additional Information

• 6 months medical office experience to include auth/pre-cert

• Knowledge of medical terminology, CPT & ICD-9 coding

• Excellent communication skills

Duties & Responsibilities

• Obtains relevant information to initiate & coordinate the authorization/pre-certification process between the referring physician, insurance carrier, and organization for timely scheduling

• Develops working relationships and recommends procedures between the referring physician, the organization, the insurance carrier and other agencies for continuity of care

• Assists and educates patients through the process to provide a positive patient experience

• Maintain the patient's EMR by entering detailed notes related to the procedure, benefits, and authorization for a complete & accurate record

• Responsible for compiling relevant information and documents for peer-to-peer reviews for timely resolution