Wayfair
Design Sr. Specialist, Cabinetry
Wayfair
Chicago, IL
Full-time – Senior level
Overview At Wayfair, we believe a home should be as functional as it is beautiful—and that starts with great design. As a Senior Retail Designer of Cabinetry and Home Renovation, you'll turn customer visions into reality, guiding them through their renovation journey with confidence, creativity, and care. From kitchens and bathrooms to laundry rooms and custom built-ins, you'll craft smart, stylish spaces that reflect each customer’s goals, budget, and style. You'll tap into your expertise in cabinetry, bath, and kitchen design. You'll lean into Wayfair’s expansive product catalog from cabinetry and tile to flooring and plumbing to provide complete solutions for DIY homeowners and professional contractors alike. If you're a proactive problem‑solver with a passion for design and sales, and you love seeing a great project come to life, this is your stage.
Responsibilities
Own the Design Process: Lead cabinetry and home renovation projects from concept to completion. Use 2020 Design Live or similar software to develop layout plans, renderings, and product recommendations based on customer inputs, measurements, and needs.
Be the Technical Expert: Educate customers on cabinetry construction types (framed vs. frameless), materials (MDF, plywood, solid wood), finishes (painted, stained, laminated), and specialty features (soft‑close hinges, pull‑outs, etc.).
Deliver Personalized Consultations: Whether in‑store, virtual, or in‑home, meet customers where they are; listen deeply, learn their style and renovation goals, and recommend functional, beautiful solutions tailored to their timeline and budget.
Connect the Dots from Start to Finish: Develop floor plans, mood boards, 3D visuals, and complete product packages. Manage each project’s full lifecycle—from early design to final purchase—and offer support through post‑order services.
Educate & Inspire: Stay ahead of design trends and new materials, bringing fresh ideas to every customer interaction. Help customers see how tile, flooring, kitchen, bath, and plumbing products can work together to create the space they’ve dreamed of.
Leverage Design & Sales Tools: Use analytics and digital tools to build persuasive space plans, presentations, and shopping experiences that help grow the business.
Thrive in a Dynamic Environment: Stay focused, flexible, and ready to pivot while delivering high‑impact experiences.
Always Be Selling (ABS): Every interaction is an opportunity. Generate new leads, build customer rapport, and close on personalized solutions that grow your pipeline and the store’s performance.
Contribute to Store Success: Help with visual updates, floor sets, and inventory tasks as needed; bring ideas to the table.
Qualifications
Design Experience: 3+ years in kitchen, bath, cabinetry, or home renovation design. Familiarity with spatial planning, product selection, and high‑impact design.
Technical Proficiency: Confident working in 2020 Design software. Experience with CRM/POS systems such as Salesforce is a plus.
Sales Know‑How: Track record of meeting or exceeding sales goals; ability to build trust while selling creative designs.
Flexible Schedule: Willingness to work retail hours, including nights, weekends, and holidays.
Educational Background: Bachelor’s degree or college diploma preferred.
Leadership & Training: Experience mentoring or training others in a retail or design setting.
Professional Certification (Preferred): NKBA, NAHB, NARI, or KBDI.
End-to-End Product Knowledge: Confidence guiding customers from cabinetry to tile.
Collaborative Spirit: Thrive in a team‑focused environment.
Top‑Notch Organization: Strong attention to detail, follow‑through, and communication.
Additional Physical & Environmental Requirements
Physical Activity: Frequent standing, walking, reaching, occasional sitting, climbing, balancing, and crawling.
Mobility & Movement: Frequent stooping, kneeling, and crouching.
Lifting Ability: Lift and move up to 50 lbs independently on a regular basis.
Vision Requirements: Near, distance, color, and peripheral vision; depth perception and focus adjustment.
Temperature Flexibility: Comfortable in varying temperature conditions.
Noise Tolerance: Moderate noise levels.
Safety Awareness: Adhere to all safety protocols. Minimal exposure to workplace hazards.
Benefits
Competitive Pay & Bonus: Regular performance‑based increases and quarterly bonus opportunities.
Career Growth: Professional development and advancement opportunities.
Health Benefits from Day One: Medical, dental, and vision coverage.
Paid Time Off: Accrued immediately.
401(k) with Company Match: Up to 4 % match.
Tuition Reimbursement: Eligible after 6 months.
Wayfair Employee Discount: 10 % off at in‑store restaurants.
Parental Leave Options: Paid and unpaid plans.
And So Much More We’ve got more good stuff here! NOTE: our full‑time roles receive the full benefits package above, while part‑time or seasonal teammates may have modified offerings. Your recruiter or in‑store team can help with any questions!
Technical Assistance For more information about applying for a career at Wayfair, visit our FAQ page.
Disability Accommodations Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
Equal Opportunity Employment Wayfair is a people‑first company that celebrates differences, values collective voices, and is an Equal‑Opportunity Employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, gender identity, gender expression, sexual orientation, age, citizenship status, disability, veteran status, or any other legally protected characteristic.
Contact Candidate Privacy Notice: https://www.wayfair.com/careers/privacy. For questions, contact dataprotectionofficer@wayfair.com.
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Chicago, IL
Full-time – Senior level
Overview At Wayfair, we believe a home should be as functional as it is beautiful—and that starts with great design. As a Senior Retail Designer of Cabinetry and Home Renovation, you'll turn customer visions into reality, guiding them through their renovation journey with confidence, creativity, and care. From kitchens and bathrooms to laundry rooms and custom built-ins, you'll craft smart, stylish spaces that reflect each customer’s goals, budget, and style. You'll tap into your expertise in cabinetry, bath, and kitchen design. You'll lean into Wayfair’s expansive product catalog from cabinetry and tile to flooring and plumbing to provide complete solutions for DIY homeowners and professional contractors alike. If you're a proactive problem‑solver with a passion for design and sales, and you love seeing a great project come to life, this is your stage.
Responsibilities
Own the Design Process: Lead cabinetry and home renovation projects from concept to completion. Use 2020 Design Live or similar software to develop layout plans, renderings, and product recommendations based on customer inputs, measurements, and needs.
Be the Technical Expert: Educate customers on cabinetry construction types (framed vs. frameless), materials (MDF, plywood, solid wood), finishes (painted, stained, laminated), and specialty features (soft‑close hinges, pull‑outs, etc.).
Deliver Personalized Consultations: Whether in‑store, virtual, or in‑home, meet customers where they are; listen deeply, learn their style and renovation goals, and recommend functional, beautiful solutions tailored to their timeline and budget.
Connect the Dots from Start to Finish: Develop floor plans, mood boards, 3D visuals, and complete product packages. Manage each project’s full lifecycle—from early design to final purchase—and offer support through post‑order services.
Educate & Inspire: Stay ahead of design trends and new materials, bringing fresh ideas to every customer interaction. Help customers see how tile, flooring, kitchen, bath, and plumbing products can work together to create the space they’ve dreamed of.
Leverage Design & Sales Tools: Use analytics and digital tools to build persuasive space plans, presentations, and shopping experiences that help grow the business.
Thrive in a Dynamic Environment: Stay focused, flexible, and ready to pivot while delivering high‑impact experiences.
Always Be Selling (ABS): Every interaction is an opportunity. Generate new leads, build customer rapport, and close on personalized solutions that grow your pipeline and the store’s performance.
Contribute to Store Success: Help with visual updates, floor sets, and inventory tasks as needed; bring ideas to the table.
Qualifications
Design Experience: 3+ years in kitchen, bath, cabinetry, or home renovation design. Familiarity with spatial planning, product selection, and high‑impact design.
Technical Proficiency: Confident working in 2020 Design software. Experience with CRM/POS systems such as Salesforce is a plus.
Sales Know‑How: Track record of meeting or exceeding sales goals; ability to build trust while selling creative designs.
Flexible Schedule: Willingness to work retail hours, including nights, weekends, and holidays.
Educational Background: Bachelor’s degree or college diploma preferred.
Leadership & Training: Experience mentoring or training others in a retail or design setting.
Professional Certification (Preferred): NKBA, NAHB, NARI, or KBDI.
End-to-End Product Knowledge: Confidence guiding customers from cabinetry to tile.
Collaborative Spirit: Thrive in a team‑focused environment.
Top‑Notch Organization: Strong attention to detail, follow‑through, and communication.
Additional Physical & Environmental Requirements
Physical Activity: Frequent standing, walking, reaching, occasional sitting, climbing, balancing, and crawling.
Mobility & Movement: Frequent stooping, kneeling, and crouching.
Lifting Ability: Lift and move up to 50 lbs independently on a regular basis.
Vision Requirements: Near, distance, color, and peripheral vision; depth perception and focus adjustment.
Temperature Flexibility: Comfortable in varying temperature conditions.
Noise Tolerance: Moderate noise levels.
Safety Awareness: Adhere to all safety protocols. Minimal exposure to workplace hazards.
Benefits
Competitive Pay & Bonus: Regular performance‑based increases and quarterly bonus opportunities.
Career Growth: Professional development and advancement opportunities.
Health Benefits from Day One: Medical, dental, and vision coverage.
Paid Time Off: Accrued immediately.
401(k) with Company Match: Up to 4 % match.
Tuition Reimbursement: Eligible after 6 months.
Wayfair Employee Discount: 10 % off at in‑store restaurants.
Parental Leave Options: Paid and unpaid plans.
And So Much More We’ve got more good stuff here! NOTE: our full‑time roles receive the full benefits package above, while part‑time or seasonal teammates may have modified offerings. Your recruiter or in‑store team can help with any questions!
Technical Assistance For more information about applying for a career at Wayfair, visit our FAQ page.
Disability Accommodations Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
Equal Opportunity Employment Wayfair is a people‑first company that celebrates differences, values collective voices, and is an Equal‑Opportunity Employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, gender identity, gender expression, sexual orientation, age, citizenship status, disability, veteran status, or any other legally protected characteristic.
Contact Candidate Privacy Notice: https://www.wayfair.com/careers/privacy. For questions, contact dataprotectionofficer@wayfair.com.
#J-18808-Ljbffr