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ektello

Email Marketing Specialist, Account Executive

ektello, Miami, Florida, us, 33222

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Email Marketing Specialist, Account Executive 5 days ago – be among the first 25 applicants.

Direct message the job poster from ektello.

DETAILS:

6-month W2 contract with high chance to extend

40 hours a week

Mon–Thu onsite; Fridays remote

Benefit options included

Journey with us

– Combine your career goals and sense of adventure by joining our exciting team of employees.

Location:

Miami, Florida – This position will work on-site.

Position Summary

– In this position, you will oversee the overall pre-cruise guest experience, including the communication of revenue-generating onboard revenue and shore products, as well as critical non-revenue, need-to-know information for guests ahead of their voyage.

Under the direction of the Manager, Pre-Cruise Marketing, you will work closely with CRM, Creative Services, Onboard Marketing, Expeditions, Shore Excursions, Onboard Revenue, and more to develop email, direct mail, and other one-to-one marketing campaigns targeted to guests ahead of their voyage.

Essential Duties And Responsibilities

Partner with Creative Services and CRM team to brief new consumer email campaigns as part of the pre-cruise guest journey.

Work closely with Digital and IT to support creative needs of operational and transactional pre-cruise communication, ensuring continuity across the full guest journey.

Brief, QA, and report on ad-hoc and automated pre-cruise emails.

Develop detailed timelines and documentation to ensure all stakeholders are aware of go-live dates and enhancements.

Track progress with Creative Project Management team and CRM team to ensure deadlines and approval milestones are met.

Ensure accuracy of all pre-cruise communication by staying up-to-date on all pre-cruise product details by destination and voyage type.

Organize related strategic documents and campaign assets in a shared drive.

Facilitate the development of presentations to executive leaders.

Qualifications, Knowledge and Skills

Familiarity with email service providers such as Salesforce/ExactTarget, CheetahMail, etc., and a bachelor’s degree in marketing, advertising, or related field.

Minimum of 2–3 years' experience in marketing, communications, or guest‑centric role.

Self‑starter with excellent written and verbal communication skills.

Strong organizational and presentation skills.

Detail‑oriented.

Ability to multi‑task and be flexible in a fast‑paced environment.

Proficiency in Microsoft Office.

We know there's a lot to consider.

As you go through the application process, our recruiters will gladly provide guidance and answer any additional questions.

Miami, FL compensation range: $85,360.00 – $128,040.00; remote flexibility.

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