Evergreen Eye Center
Prior Authorization and Eligibility Coordinator
Evergreen Eye Center, Seattle, Washington, us, 98127
Position Summary
As a Prior Authorization and Eligibility Coordinator you’re responsible for answering a high volume of incoming calls promptly using excellent professional and customer service skills. You must communicate with patients, staff, and doctors clearly and effectively.
Work Hours 8am - 4:30pm Monday to Friday
Work Location Seattle, WA (resident)
Roles And Responsibilities
Verify insurance eligibility and benefits for patients seen in our office prior to their appointment.
Obtain insurance pre-authorizations for in-office procedures, diagnostic testing, surgeries and medications.
Quote estimates of cost for patient procedures and visits.
Communicate with other staff and departments daily for changes and updates.
Contact patients if updated insurance information includes invalid insurance policy numbers, plan types or claim addresses to ensure proper billing.
Ability to complete multiple tasks while maintaining a pleasant and professional demeanor.
Excellent organizational skills.
Protect patient rights by maintaining confidentiality of personal and financial information.
Other duties as needed.
Experience Requirements
Strong data entry and telephone skills.
Self-motivated with problem-solving skills.
Communication skills.
Ability to work as a team member.
Well-organized with strong attention to detail.
Punctual and dependable.
Bilingual skills helpful but not required.
Education Requirements
High school diploma or GED.
Physical Demands
Regularly uses hands to finger, handle, or feel; frequently stands, walks, and sits; must lift up to 10 pounds regularly and occasionally up to 25 pounds.
Requires close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Generous Paid Time Off.
Medical, dental, and vision benefits.
Scrub/Shoe allowance for applicable roles.
Paid Holidays.
Company paid life insurance.
401(k).
Paid mileage between practices during work hours.
ORCA Pass and Free Parking where applicable.
Ongoing education available including certification reimbursement.
Discount programs including vision discounts on products and services.
Seniority level Entry level
Employment type Full-time
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Work Hours 8am - 4:30pm Monday to Friday
Work Location Seattle, WA (resident)
Roles And Responsibilities
Verify insurance eligibility and benefits for patients seen in our office prior to their appointment.
Obtain insurance pre-authorizations for in-office procedures, diagnostic testing, surgeries and medications.
Quote estimates of cost for patient procedures and visits.
Communicate with other staff and departments daily for changes and updates.
Contact patients if updated insurance information includes invalid insurance policy numbers, plan types or claim addresses to ensure proper billing.
Ability to complete multiple tasks while maintaining a pleasant and professional demeanor.
Excellent organizational skills.
Protect patient rights by maintaining confidentiality of personal and financial information.
Other duties as needed.
Experience Requirements
Strong data entry and telephone skills.
Self-motivated with problem-solving skills.
Communication skills.
Ability to work as a team member.
Well-organized with strong attention to detail.
Punctual and dependable.
Bilingual skills helpful but not required.
Education Requirements
High school diploma or GED.
Physical Demands
Regularly uses hands to finger, handle, or feel; frequently stands, walks, and sits; must lift up to 10 pounds regularly and occasionally up to 25 pounds.
Requires close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Generous Paid Time Off.
Medical, dental, and vision benefits.
Scrub/Shoe allowance for applicable roles.
Paid Holidays.
Company paid life insurance.
401(k).
Paid mileage between practices during work hours.
ORCA Pass and Free Parking where applicable.
Ongoing education available including certification reimbursement.
Discount programs including vision discounts on products and services.
Seniority level Entry level
Employment type Full-time
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