Northwest Nazarene University Inc
Content & Editorial Manager Job at Northwest Nazarene University Inc in Nampa
Northwest Nazarene University Inc, Nampa, ID, US, 83687
Overview Position Description
The Content & Editorial Manager serves as the University’s lead writer, editor and steward of brand voice, ensuring clarity, accuracy and consistency across all University communications. This position manages the editorial tone and message quality of University content, oversees editing and approval of email communications in Emma and supports communication plan development and implementation. The Content & Editorial Manager also serves as the University’s designated Public Information Officer (PIO) and an active member of the Crisis Communications Team, responsible for drafting crisis-related communications and acting as spokesperson when appropriate. In coordination with the Director of Marketing and Communications, this role helps safeguard institutional reputation through clear, timely and strategic communication.
This is a full-time, exempt position which reports to the Director of Marketing and Communications.
Essential Functions
The duties and responsibilities of this position include, but are not limited to:
Serve as the University’s lead writer and editor, ensuring quality, accuracy and brand alignment across all written content
Manage and maintain NNU’s editorial voice and style, ensuring consistency across digital, print and email communications
Serve as the University’s Public Information Officer (PIO), acting as spokesperson during crises, media events, and managing public statements
Write and edit official University press releases, public statements and media communications in collaboration with the Director of Marketing & Communications and the Community & Media Relations Director
Serve as an active member of the Crisis Communication Team, contributing to crisis response planning and execution
Oversee message tone and quality control for all University email communications in EMMA (email system)
Assist in writing and editing communication plans in partnership with the Director of Marketing & Communications
Collaborate cross-departmentally to maintain clear, mission-driven messaging across all platforms
Serve as the University’s brand voice champion, providing guidance and editorial support to ensure messaging consistency across departments
Collaborate with the Social Media Manager to ensure alignment between social media tone, public messaging and institutional voice
Receive and interpret social and media monitoring updates from the Social Media Manager, identifying potential communication needs, reputational risks or response opportunities, and collaborate with the Director of Marketing & Communications on appropriate messaging or escalation
Participate in or complete required Public Information Officer training if not already certified
Perform other duties as assigned
Qualifications
Required Qualifications
Bachelor’s degree
3+ years of related professional experience
Demonstrated excellence in writing and editing across multiple communication platforms
AP Style proficiency and working knowledge of editorial best practices
Ability to manage multiple projects and deadlines with exceptional attention to detail
Strong interpersonal and communication skills with the ability to adapt tone and message for diverse audiences
Experience managing institutional voice and brand tone
Familiarity with email marketing platforms and digital communication tools
Ability to work effectively in crisis situations, maintaining composure and professionalism under pressure
Highly motivated self-starter with strong organizational and time management skills
Ability to maintain a high degree of confidentiality
Commitment to and understanding of the University’s mission, vision and values
Compensation
Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development and a retirement program.
Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religious preference.
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