Principal Communication Manager- Digital Marketing Job at Capital One in Deerfie

Principal Communication Manager – Digital Marketing

Capital One is looking for a Principal Communication Manager – Digital Marketing to oversee and complete marketing projects, including direct and performance marketing campaigns. The role requires partnership with internal stakeholders, external agencies, and proactive risk management within day‑to‑day operations.

Responsibilities

• Manage the digital media (paid & organic) campaign strategy and delivery process for Diners Club International, including audience definition, creative development, testing, budgeting, targeting, analysis, reporting, compliance, and optimization.
• Partner with creative teams, franchise partners, and agencies to implement new messaging and ad types.
• Lead delivery of social campaign strategy and social web content activation across digital channels (social, web, hub, InfoNet), ensuring campaigns meet goals.
• Develop campaigns that align with business strategy and objectives.
• Collaborate with legal and compliance to obtain approvals for ad copy and audience targeting.
• Monitor controls to maintain campaign compliance.
• Manage campaign deliverables, timelines, and resources.
• Manage social response team and approved response content.
• Navigate relevant platforms: Meta Suite, LinkedIn, X, YouTube, Sprout, AEM, Uberflip, Adobe Analytics, Google Analytics, Lambda testing, and JIRA.

Basic Qualifications

• Bachelor’s degree in Marketing or Business Administration and Management.
• At least 5 years of experience developing and implementing integrated communication strategies to drive organizational change and achieve measurable results.
• At least 5 years of experience partnering with and coaching senior executives on effective communications that support organizational objectives.
• At least 5 years of experience managing communication channels to increase employee engagement and manage organizational change.

Preferred Qualifications

• Bachelor’s degree in English, Journalism, Mass Communications, Marketing, or Public Relations.
• At least 8 years of experience developing and implementing integrated communication strategies to drive organizational change and achieve measurable results.
• At least 5 years of experience partnering with and coaching senior executives on effective communications that support organizational objectives.

Compensation & Benefits

Riverwoods, IL: $115,200 - $131,500 for Communications Manager.

Eligible for performance based incentive compensation, including cash bonuses and/or long‑term incentives.

Capital One offers a comprehensive and inclusive set of health, financial and other benefits that support your total well‑being.

EEO Statement

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in a manner consistent with applicable laws.