Mercy is hiring: Communication Services Operator (Full Time) in St. Louis

Communication Services Operator (Full Time)

Join to apply for the Communication Services Operator (Full Time) role at Mercy.

Our mission is to bring to life a healing ministry through compassionate care and exceptional service.

Overview

• Under general supervision, answer all incoming calls.
• Connect all incoming and outgoing calls.
• Page physicians.
• Obtain long-distance information and place calls for physicians, personnel and families.
• Provide patient information.
• Receive class registration & physician referral calls.
• May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Telephone or customer service experience beneficial.
• Must be able to navigate multiple computer software systems simultaneously; ability to communicate clearly in English both orally and written; knowledge of Microsoft Office.

Benefits

• Day-one comprehensive health, vision and dental coverage.
• PTO.
• Tuition reimbursement.
• Employer-matched retirement funds for eligible co-workers, including those working 32 hours or more per pay period.

EEO/AA/Minorities/Females/Disabled/Veterans