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Slalom

Communications Cloud Architect - Principal or Sr. Principal - US

Slalom, Saint Paul, Minnesota, United States

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Overview

Communications Cloud Architect - Principal or Sr. Principal - US The role focuses on technical leadership for Salesforce transformation programs in telecommunications and high-tech environments. Projects are multi-year and high value, requiring cross-domain coordination and alignment between business and technical stakeholders. Strong communication skills and industry experience are essential. Responsibilities Combine business and technical architecture to create a full picture of the enterprise; develop business and technical roadmaps to meet business outcomes.

Serve as a trusted advisor, driving conversations with client architects and business stakeholders, translating business outcomes into well-architected technical solutions.

Lead and mentor diverse teams, including customer and partner resources, in delivery of complex, multi-cloud programs; drive business, application, integration, data, technology and security architecture to support these programs.

Lead technical architecture discussions and produce detailed technical designs for developer teams to implement in Communications Cloud.

Drive efficiencies from order to activation leveraging Communications Cloud Order Management.

Drive design and discovery efforts by leading workshops, design sessions, and teams of other developers and architects.

Create, review, approve, and present technical documentation such as business capability maps, gap analyses, customer lifecycles, current and future state architectures, system context diagrams, business value assessments, and technical roadmaps.

Assist with estimating work efforts required for each project.

Able to travel up to 50%.

Qualifications 5+ years as an architect designing complex technical solutions that leverage Communications Cloud; Communications Cloud Accredited Professional desired.

Familiarity with telecommunication industry standards like TMForum and MEF.

5+ years of telecommunications consulting experience, including implementation experience with one or more enterprise software solutions (e.g., CRM, ERP, middleware); experience in roles with increasing responsibility and managing junior technical resources.

Experience with key areas of enterprise architecture, including both business and technical architecture.

Experience with Agile implementation methodologies.

Ability to work independently and be a self-starter; proven results leading and influencing vendors, partners, and other members of the organization.

Ability to evangelize enterprise architecture best practices for public sector at various levels of a large organization.

Desire to continually study new technologies and industry trends to meet business outcomes.

Strong written and verbal communication skills; ability to develop materials appropriate for given audiences.

Strong presentation skills; ability to present and defend points of view to various audiences.

About Us

Slalom is a people-first consulting company that delivers outcomes across strategy through delivery. Our agile teams collaborate with clients to create powerful customer experiences and innovative ways of working, with offices in 52 locations across 12 countries. Compensation And Benefits

Slalom offers competitive compensation and benefits, including time off, parental leave, 401(k) with match, health/dental/vision coverage, adoption and fertility assistance, disability coverage, and wellness reimbursements. Base salary ranges are provided in job postings where applicable. EEO and Accommodations

Slalom is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Reasonable accommodations are available during all aspects of the selection process. Please advise the talent acquisition team if accommodations are required during the interview process. Application deadline

We will accept applications until November 15, 2025.

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