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Library Systems & Services, LLC

Library - Outreach Services Manager (RCLS)

Library Systems & Services, LLC, Jurupa Valley, California, United States

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Library - Outreach Services Manager (RCLS)

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Library Systems & Services, LLC

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The Outreach Services Manager is responsible for developing, implementing, and managing mobile library and community outreach initiatives throughout the Riverside County Library System service area. The position is under the supervision of the RCLS Executive Director/Vice President and is responsible for managing the Library Outreach Services staff (Library Connect).

The Outreach Services Manager will be actively out in the field, working alongside employees to deliver programs, foster community relationships, and directly engage with the public. This hands‑on approach ensures effective service delivery and strengthens team collaboration during outreach activities.

Employment Status:

Full‑Time, Exempt (Salaried)

Hours per Week:

40

Travel Requirement:

Requires regular travel (up to 80%) to library branches, community locations, and events.

Primary Responsibilities Program Development

Design, implement, and evaluate library programs and van routes that meet community needs, including workshops, educational programs, and cultural events.

Collaborate with library staff to create thematic programming that aligns with library goals.

Community Outreach

Build and maintain partnerships with local schools, community organizations, and businesses to promote library services and programs.

Conduct outreach activities to underserved populations to increase library usage and access.

Work in the field with outreach staff to deliver programs and services directly to community members.

Marketing and Promotion

Develop marketing materials and strategies to promote library programs and services through various channels, including social media, newsletters, and community events.

Represent the library at community events, fairs, and meetings to advocate for library resources.

Staff Training and Support

Provide training and support to library staff on outreach initiatives and programming best practices.

Develop and uphold program standards and procedures to enhance safety, accessibility, and efficiency of Library Connect services.

Encourage staff involvement in program development and community engagement efforts.

Evaluation and Reporting

Monitor and evaluate outreach and programming effectiveness through surveys, feedback, and attendance metrics.

Ensure the Library Connect fleet is well‑maintained and coordinate vehicle servicing needs, including collection and van equipment maintenance.

Prepare reports on program outcomes and community impact for library leadership.

Prepare and manage the program and outreach budget.

Requirements

MLIS/MLS preferred; comparable education and experience considered.

2–3 years of management experience required.

Proven track record of leading and managing people.

Understanding of library service tools including virtual programming, event management, educational partnerships, learning benchmarks, and community initiatives, with high creativity and excellent planning skills.

Ability to work as part of a team and motivate and engage others.

Ability to evaluate trends and talent, analyze data, and prepare recommendations.

Excellent writing and editing skills.

Exceptional interpersonal and communication skills; ability to work effectively with diverse teams.

Ability to work effectively under pressure with excellent organizational, time‑management skills, and attention to detail.

Experience and confidence with technology: social media, tablets, cameras, word processing, spreadsheets, PCs/Apple products, online programming resources, etc.

Positive, optimistic, supportive attitude essential.

Regular, reliable attendance required.

Ability to travel up to 80% of the time to various library locations and community sites.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Education and Training

Industries

Libraries

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