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Workshop Digital

Senior Paid Media Manager

Workshop Digital, Richmond, Virginia, United States, 23214

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This is a hybrid position located in Richmond, VA.

Who We Are Workshop Digital is a results-oriented digital marketing agency based in Richmond, Virginia, committed to building strong, lasting partnerships with our clients. For over a decade, we’ve championed transparency and collaboration to deliver measurable results that help businesses grow.

We act as an extension of our clients’ marketing teams, developing customized digital marketing strategies aligned with their unique goals and services.

Our team of experienced digital marketing analysts works side-by-side with clients to gain a deeper understanding of their business, industry, and competitors. By identifying ideal target audiences and uncovering what sets our clients apart, we help their brands stand out and achieve meaningful, measurable impact.

Position Summary The Senior Paid Media Manager continues to develop their skills with support from the Paid Media Team Lead (and Paid Media Director) as they take on medium and large-sized clients. They continue to:

Develop strategies and tactics that support client goals and drive strong paid digital marketing performance

Build and maintain stronger, deeper client relationships with day-to-day contacts to ensure high client retention and growth

Troubleshoot minor to complicated client issues

Implement and test new capabilities to enable client growth

In addition, a Senior Paid Media Manager may be asked to train new hires on basic concepts and lead internal account teams.

Responsibilities

Develop, execute, manage and report on paid media strategies that support client goals and drive strong paid media marketing performance

Build and maintain strong, deep client relationships with day-to-day contacts and senior stakeholders to ensure high client retention and growth

Strategically build, manage, and optimize client paid digital marketing accounts across Google Ads, Google Display Network, YouTube, Microsoft Ads, Meta Ads, LinkedIn Ads, Programmatic, and other paid digital marketing channels

Actively manage and seek ways to improve account performance

Generate new quarterly content encompassing blog posts, webinars, internal presentations, or other multimedia formats

Enhance client relationships through a comprehensive understanding of their strategic growth objectives, ensuring long-term client retention

Create a test hypothesis and implement landing page optimization tests to improve conversion rates

Lead junior analysts on joint accounts

Help create and execute educational initiatives for the paid media team such as developing internal resources and training sessions

Provide support for client services deliverables during the sales process for upsells and new business

Client communication and relationships

Develop strong relationships with clients and identify senior stakeholders

Attend and participate in all meetings and calls with clients

Communicate effectively with various audiences with support for some clients

Create and present insightful, meaningful, accurate reports and analysis with minimal support

Execute the Workshop Digital client flag process and proactively identify resolutions

Go the extra mile for assigned clients within the scope of the SOW

Internal communication and relationships

Proactively seek and gracefully accept feedback

Tactfully share feedback with colleagues

Immediately inform Paid Media Team Lead (or Paid Media Director) of any concerns or issues from clients when appropriate

Inform Paid Media Team Lead (or Paid Media Director) of any updates, concerns, or potential points of interest from within the digital marketing community

May participate in the interview process

Support special projects

Identify new opportunities for clients to meet their business goals

Identify opportunities for potential case studies and coordinate with marketing for case study development with some management support

Manage beta tests of new services for client set

Elevate client requests for SOW changes with some support

Training

Provide feedback on training content

Develop basic training content with QA

Occasionally conduct basic team trainings to help develop team expertise

Read industry blogs, books, whitepapers, and articles to stay current on relevant tactics, updates, and best practices

Occasionally contribute thought leadership content to the Workshop Digital blog and the industry

Manage paid digital marketing accounts across Google Ads, Google Display Network, YouTube and other paid digital marketing channels with minimal support

Strategically build, manage, and optimize client paid digital marketing accounts with minimal support

Perform keyword and audience research to optimize accounts and influence creative decisions with minimal support

Actively manage and seek ways to improve account performance and diversify client budgets to maximize results with minimal support

Create and prioritize strategies and supporting tactics that embody clients’ business goals with minimal support

Meet and exceed client expectations and set KPIs with minimal support

Setup and review Google Analytics (and any other third-party tracking software) with minimal support

Identify potential threats, changes in landscape, industry updates, and potential opportunities for client accounts and present these to clients with minimal support

Conduct ongoing tests that drive towards growth and achieving client goals with minimal support

Temporarily take on extra client hours to support the team during times of limited bandwidth

Qualifications

Meets expectations of an Paid Media Analyst and has demonstrated the ability to work with minimal support

Demonstrated ability with medium-complexity clients with respect to:

Building strong relationships

Prioritizing workload with some support

Creating insightful, actionable, and accurate insights for client strategies and reports with some support

Presenting data and insights in a way that is logical, clear, and actionable with some support

Creating effective meeting agendas and leading client meetings with some support

Delivering basic training

Logging assigned client hours worked

Proven track record of managing a full client workload consisting of medium-complexity clients and high-complexity clients

Courteous written, verbal, and visual communication skills

Strong analytical capabilities, but may need support for advanced analysis and insights

Occasionally provides basic training to other team members

Proactively expand basic knowledge base by doing solo research/learning, asking peers to shadow, asking for support projects, etc.

Understands and supports leadership vision/decisions

May identify and/or support implementation of initiatives that push the team forward

Intermediate level skills in Microsoft Office and Google Workspace, particularly in Excel and Google Sheets

Benefits + Four Day Work Week (4DWW)

A real Four Day Work Week (4DWW) policy where 90% of Fridays are off!

Hybrid workspace for Richmonders (only Mondays are required)

A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance

Life insurance, short-term, and long-term disability

Profit sharing

2x a year company-wide meetup in Richmond, VA

7x Virginia Business Best Places to Work

2x Search Engine Land Finalist

1x US Search Awards - Best Small PPC Agency

Expected base salary range is $80,000 - $90,000 annually, based on experience

Equal Opportunity & Inclusion Statement As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination in regard to gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, but we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.

The pay range for this role is:

80,000 - 90,000 USD per year (Richmond, VA)

Paid Media

Hybrid

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