Affirm is hiring: Social & Community Manager in San Jose
Affirm, San Jose, CA, United States, 95199
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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The Brand & Communications team builds trust and drives impact through creative campaigns and storytelling that bring our mission to life. Social is one of the most important ways we show up in culture, engage our community, and make our brand resonate with the audiences that matter most.
What You’ll Do
- Be our cultural radar: spot trends, creators, and conversations—from TikTok to Reddit—and know when/how we should show up.
- Participate in real time: jump into cultural moments and dialogue with the right tone, speed, and creativity.
- Build community: foster dialogue and connection, turning participation into trust and loyalty.
- Bring campaigns to life: partner with Communications, Brand, and Partner Marketing to ensure launches and narratives feel social‑first, not bolted on.
- Push creative boundaries: experiment with new formats and ideas that stretch how we show up in culture.
- Measure and refine: use social listening and analytics to capture insights, optimize, and continually raise the bar.
What We Look For
- 8–10 years of experience in social and community, or 5+ years with outsized cultural fluency and impact.
- Someone who lives and breathes social: knows trends, memes, creators, and communities shaping culture, able to spot what matters before it peaks.
- Proven track record of sparking conversation and building community—not just publishing content, but creating connection and participation.
- Strong creative instincts and storytelling skills across formats, from short‑form video to emerging cultural expressions.
- Experience collaborating with creators and cultural voices to amplify stories authentically.
- Comfort moving fast in real time—judgement on when to act and when not to.
- Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar.
- Collaborative, curious, and energized by working across teams to make campaigns and moments social‑first.
Base Pay Grade – K
Equity Grade – 6
USA base pay ranges per year: $140,000–$190,000 for CA, WA, NY, NJ, CT; $124,000–$174,000 for all other U.S. states.
Please note that visa sponsorship is not available for this position.
Remote Work
Affirm is proud to be a remote‑first company. The majority of our roles are remote and you can work almost anywhere within the country of employment. Some roles may occasionally require work out of an assigned office.
Benefits
- Health care coverage—Affirm covers all premiums for you and dependents.
- Flexible Spending Wallets—generous stipends for technology, food, lifestyle needs, and family forming expenses.
- Time off—competitive vacation and holiday schedules.
- Employee Stock Purchase Plan—discounted share purchase.
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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