Lead UX Researcher Job at Caterpillar Brazil in Peoria

* Partner with design, product / services and marketing colleagues to understand business needs and design appropriate research studies to generate focused insights.* Design and conduct user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing.* Foster collaboration with designers, product and service managers, marketers and sales to translate insights into actionable recommendations that inform execution.* Work in partnership with other researchers and organizations (e.g., data analytics) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations.* Cleverly deliver research findings with strong recommendations.* Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, surveys, etc., to understand how users experience online searches.* Work with designers, product and service managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.* Identify and prioritize research questions based on analysis of existing product and service designs, business needs, project goals and risks.* Communicate results and opportunities in clear, concise, and compelling ways to all levels of management.* Drive impact, as measured by changes to the product and service design and development roadmap.**Creativity:** Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. **Web Software Design:** Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software. **Human-Centered Design (HCD):** Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively. **User Experience Design:** Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients. **User Interface Design:** Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client's desktop workstation**.**- Required Qualifications: * A bachelor's degree in Market Research, Anthropology, Psychology, Sociology, Cognitive Science, Information Science or related field or equivalent practical experience is required. * Requires relevant work experience, including experience integrating user research into product and service designs and design practices. * A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data. * A balanced understanding of strategy, research, and interaction is a must for the role. * Must be able to thrive in a fast-paced, collaborative, team-oriented, cross-functional environment.- Desirable Qualifications: * Experience conducting customer research in an applied setting. * Strong command of quantitative, behavioral analysis and statistics. * Experience using standard market research tools. * Strong in both physical and digital customer research. * Excellent working knowledge of statistics and the principles of experiment design is desired. * Excellent interpersonal, communication, and collaboration skills. * Ability to create compelling presentations and confidently convey insights and design solutions through storytelling across all levels. * Familiarity with quantitative methods is preferred. * Desirable is flexibility / adaptability (ability to change direction based upon team and stakeholder consensus).* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr