Audio-Visual Service Technician Job at Mesa Electronics, Inc. in Lombard

Overview

The AV Service Technician at Mesa Electronics will perform field service from diagnosis to repair. Primary focus on Crestron, Extron, Bi-Amp, and QSC with various installation tasks for contracted audiovisual (AV) projects. This includes pulling and terminating cables, installing system equipment and components, fabricating and wiring AV racks, and performing metal fabrication. This role involves travel to job sites and may require working in construction environments.

Responsibilities

• Perform service tasks for audiovisual projects, including diagnostics, client interaction, troubleshooting, and ensuring the issue is resolved and closed.
• Perform installation tasks for audiovisual projects, including pulling cable, installing connectors, mounting projects, and executing metal fabrication as required.
• Read and interpret electronic schematics and architectural blueprints to facilitate precise installation and integration of AV systems.
• Utilize hand and power tools to solder, crimp connectors, and perform AV installation tasks.
• Assist in basic mechanical fabrication and wiring of racks to contribute to project completion.
• Travel to various job sites to carry out installations and support project requirements.
• Execute other duties as assigned, showing flexibility and adaptability to support team and project objectives.
• Assist engineers and programmers with minor programming changes and troubleshooting.
• Review RFPs and support the project team in selecting the BOM during the RFP process.
• Conduct client training on installed systems.

Key Qualifications

• 2 - 5 years experience in installing and integrating AV equipment from Crestron, QSC, Biamp, and Extron.
• High school diploma or equivalent.
• Proficient communication with employees, customers, and colleagues to ensure collaboration and project success.
• Ability to utilize hand and power tools safely and efficiently during installation procedures.
• Ability to work independently, think critically, and meet deadlines while maintaining high-quality standards.
• Computer knowledge to assist in project-related tasks and documentation.
• Knowledge of complex wiring configurations, signal flow for audio, video, control, and network systems.
• Ability to review RFPs and assist with BOM selection.
• Familiarity with industry installation safety codes and standards.
• Minor control system programming and troubleshooting skills.
• Minimum of 2 years of experience in audiovisual, electronics, or a related industry.

Preferred Qualifications

• Knowledge of industry-specific software or systems related to audiovisual installations.
• Ability to interpret technical drawings or schematics.
• Experience installing video wall configurations (LCD, LED, projection) with emphasis on visual quality and functionality.
• Expertise in installing and integrating PTZ cameras.
• Familiarity with various audio and video signal types and their connections.
• Technical certification or relevant coursework is preferred.
• Experience setting up and integrating video conferencing systems (VTC) across platforms like Zoom, Microsoft Teams, or Cisco Webex.

About Us

At Mesa, we value education and service. Our company is committed to providing timely solutions and exceptional customer support. Mesa offers a stimulating and evolving work environment, competitive salaries, performance incentives, and a generous benefits package.

Equal Opportunity

Mesa Electronics, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment.