University of Miami is hiring: Sr. Library Assistant (H) in Miami

Overview

The UHealth-University of Miami Health System Calder Library has an opportunity for a full-time Senior Library Assistant to work in Miami, Florida. The Senior Library Assistant performs paraprofessional and routine administrative functions in support of the library’s operations. The role provides guidance, mentorship, and supervision to junior staff, handles more complex tasks, and maintains high customer service standards.

Schedule: Monday – Friday 11:30 a.m. – 8:00 p.m.; weekends may be required once pre-pandemic schedule is resumed. All staff may be required to change their shifts as needed by the department.

Responsibilities

• Performs a variety of routine circulation and customer service duties such as registering patrons, issuing library cards, and checking out books.
• Maintains media materials by cleaning, repairing, and reordering.
• Monitors and checks library computer equipment.
• Receives and resolves customer problems and complaints.
• Compiles and maintains accurate records and statistics for reporting purposes.
• Verifies bibliographic information for library materials and adds items to catalog database.
• Prepares informational materials such as book displays, exhibits, bulletin boards, and flyers.
• Plans and participates in various University outreach activities.
• Provides limited reference and reader\'s advisory assistance.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Greet and check Library patrons for valid ID cards.
• Answer the phone and direct calls accordingly.
• Clearance of UM and JMH staff and students upon their graduation or leaving the university.
• Assist patrons with computer usernames and passwords, copy/printer/scanning instructions.
• Provide reference support such as checking titles in online catalog and minimal website assistance. Must be familiar with the basic bibliographic and online tools and the location of diverse materials within the library.
• Assist patrons in locating Library materials.
• Shift library materials as needed to adjust for crowding or to accommodate new acquisitions.
• Assist in stack maintenance, shifting and shelving.
• Simple maintenance of copy/printer/scanner machines.
• Clear library materials from tables, study carrels, photocopy machines, etc.
• Carry out other projects and duties as assigned.
• Assist library patrons through the library chat.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent
• Minimum 1 year of relevant experience
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e., Microsoft Office).

Additional Information

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. The University offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.