Senior Director, User Experience Design Job at Red Hat in Raleigh

Overview

Senior Director, User Experience Design at Red Hat. Red Hat is seeking a seasoned, visionary and strategic leader to drive the strategic vision, resource management, organizational planning and tactical implementation of user-centric experiences across our product portfolio. You will lead a high-performing team of UX designers, researchers and engineers to understand customer and partner needs, identify emerging opportunities, and chart a path for future success. Success requires close collaboration with cross-functional stakeholders to align UX initiatives with business objectives and ensure a cohesive end-to-end user experience strategy.

What You Will Do

• Define and champion the overarching user experience vision and strategy in alignment with company goals and market trends.
• Shape and drive the long-term technical strategy for a major product or service in collaboration with the BU Partner.
• Translate high-level business goals into actionable engineering strategies and ensure the UX function is a core component.
• Influence portfolio and organizational strategy by building strong executive relationships across the BU, cross-functional engineering teams, and operations (People, Finance, etc.).
• Provide thought leadership on emerging UX trends, methodologies, and technologies, advocating for continuous innovation and improvement.
• Recruit, mentor, and inspire a high-performing team of UX designers, researchers and prototypers.
• Sponsor leadership development programs within your domain and the broader organization, including rotational programs and stretch assignments.
• Champion organizational structures and cultural practices that promote collaboration and ownership within and beyond your domain.
• Foster a culture of creativity, collaboration and excellence that embodies open source principles, empowering team members to achieve their full potential.
• Establish clear goals, KPIs and performance metrics to evaluate organizational performance and drive continuous growth and development.
• Drive a systemic, customer-first mindset across a large UX organization.
• Lead and oversee the end-to-end design process, from user research and concept ideation to prototyping, testing, and iteration.
• Champion a data-driven culture within the organization, utilizing analytics and financial insights to inform strategic decisions.
• Monitor key UX metrics and performance indicators, using data-driven insights to inform decision-making and prioritize areas for improvement.
• Lead coherent efforts in identified areas for continuous improvement and determine the course of action for organization-wide engineering efforts, including scalable software delivery processes.
• Identify and champion breakthrough ideas, and sponsor ambitious cross-organizational initiatives that disrupt or create new capabilities for the organization.
• Lead the integration of Artificial Intelligence (AI) to amplify the User Experience function's impact, including AI-assisted research, data analysis and design workflows where appropriate.
• Accelerate design iteration and prototyping through AI tools that streamline repetitive tasks and support creative problem-solving.
• Enable hyper-personalization using predictive analytics to forecast user needs and deliver real-time, personalized experiences at scale.
• Enhance accessibility by applying AI-powered assistive technologies to improve accessibility and meet diverse user needs.

What You Will Bring

• 12+ years of UX/UI experience, with 8+ years leading high-performing UX/UI teams.
• Strong strategic thinking and business acumen, with the ability to align UX initiatives with broader business objectives.
• Proven ability to create, build, develop, sustain and improve high-performing teams.
• Ability to develop and empower teams, present an overarching vision and maintain high standards of delivery.
• Deep expertise in user-centered design principles, usability and inclusivity best practices, design thinking methodologies, and industry trends, including a strong understanding of AI's role in the future of design and research.
• Excellent leadership and communication skills, with the ability to inspire and motivate cross-functional teams.
• Strong collaboration skills and the ability to manage stakeholder relationships and expectations across a matrix organization.
• Experience working in an agile development environment and a solid understanding of the software development lifecycle.
• Experience with open-source software development; familiarity with open-source communities is a plus.

Compensation & Benefits

The salary range for this position is $227,270.00 - $386,330.00. Actual offer will be based on your qualifications. This position may be eligible for bonus, commission, and/or equity. For Remote-US locations, the actual salary range may differ by location but will be commensurate with job duties and relevant work experience.

Pay Transparency
Red Hat determines compensation based on several factors including location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. We are open and inclusive, and we encourage applicants from all backgrounds to apply.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more

EEO & Accessibility

Note: These benefits are only applicable to full-time, permanent associates at Red Hat located in the United States. Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com.