H&M is hiring: H&M Visual Merchandiser - Woodfield Mall in Schaumburg

Overview

H&M Visual Merchandiser - Woodfield Mall

Base pay range: $17.05/hr - $20.33/hr

Job Description

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.

Responsibilities

• Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
• Represent the brand positively during customer interactions (Direct)
• Organize and plan workload according to store activation plan and adapt based on business needs in collaboration with Store Management and Area Visual Manager
• Launch and maintain the latest global campaigns and sale activities on time according to Brand Standards
• Ensure good garment care, stock levels, and input on allocation to Store Management and Area teams
• Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities with Store Management
• Create actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up with Store Management
• Follow procedures for OMNI services, operational routines, and legal requirements in all areas of the store

Fashion & Trend Awareness

• Keep up-to-date with fashion scene, trends, styles, products, brands, competitors, and relevant influencers
• Plan time for trend awareness to understand mood boards for styling techniques and product presentation

Team & Development

• Inform and educate store teams on seasonal changes, fashion trends, visual & commercial information, and in-store communication
• Coach and develop the Store team’s visual and commercial skills to ensure high presentation standards
• Support daily routines and best practices to maintain visual & commercial standards while ensuring customer service
• Develop and onboard new colleagues; provide visual & commercial upskilling
• Complete Visual Competencies & Commercial trainings based on regional goals

Visual & Commercial Execution

• Execute visual & commercial curation and styling based on calendar, allocation, and mood boards
• Carry out stockroom planning to create clear trends and stories
• Secure window and styling execution to create an inspiring and commercial customer experience
• Maintain commercial layout and fixtures for optimal customer flow
• Maintain price signs and signage according to global strategy and local requirements
• Work with Facilities Management to ensure lighting supports product display
• Care for display forms and interior materials with sustainability in mind
• Ensure store navigation is up to date with latest guidelines
• Ensure adequate quantities of sale and activity materials, including POS
• Keep sales floor and back of house clean, organized, and safe

Qualifications

• Curious and creative; proactive, solution-focused, flexible, with effective cross-functional communication to achieve results
• Fashion interest and leadership skills with experience applying visual and commercial standards in a dynamic environment
• Experience being solution-focused to improve product presentation and execution in-store
• Knowledge of visual, commercial, and operational best practices and tools
• Ability to manage selling metrics and weekly sales reports

Why You’ll Love Working at H&M

• We value diverse backgrounds and are guided by our values
• Access to Colleague Resource Groups for community and networking opportunities
• Inclusive environment where you can be yourself at work
• Global talent community with career growth opportunities
• Comprehensive benefits including health, wellness, retirement, and paid leave programs
• Employee discount across H&M Group brands

Additional Information

• Compensation: base salary range is $17.05-$20.33 hourly
• EEOC Code: SLS
• Pay Status: Non-Exempt, Hourly
• This posting highlights critical responsibilities and requirements; there may be additional duties as assigned.
• H&M may pay more or less than the posted range based on qualifications, with ranges subject to modification.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance during the application or interview process, please contact us at hm.ethicspoint.com.