Clutch Canada
Social Media & Community Manager
Clutch Canada, San Francisco, California, United States, 94199
Overview
Social Media & Community Manager – Fireflies.ai Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations, from fast-growing startups to Fortune 500 enterprises. The platform captures knowledge, automates repetitive tasks, and enhances productivity before, during, and after every meeting. Recognized as a category-defining platform with unicorn status (valuation exceeding $1 billion), Fireflies is among the top purchased AI platforms in the US. We are building a community of people who love AI productivity tools and share our story online. We’re looking for a
Social Media & Community Manager
who can shape Fireflies’ voice across platforms, engage our audience meaningfully, and make our social presence stand out. You’ll own content planning to day-to-day engagement and work closely with our influencer marketing team to ensure creator-led stories align with our brand narrative. This is a hands-on, high-ownership role — ideal for someone who lives online, understands internet culture, and knows how to turn brand followers into active advocates.
What You’ll Do
Manage and grow Fireflies’ presence across LinkedIn, X, Instagram, YouTube, and emerging platforms.
Plan and execute social media calendars that balance education, storytelling, and brand recall.
Engage with users — respond to mentions, comments, and community posts to keep conversations active and authentic.
Collaborate with design, product, and content teams to produce engaging campaigns.
Monitor social trends and jump in on relevant conversations in real time.
Analyze performance metrics, track engagement, and share insights to optimize content strategy.
Partner with the influencer marketer to align creator campaigns with overall brand messaging.
Share community insights and social data to guide influencer strategy.
Repurpose creator content across Fireflies’ social channels and help amplify key campaigns.
What We’re Looking For
3–5 years of experience in social media management or community marketing, preferably in a Tech/SaaS environment.
Strong grasp of online culture, platform trends, and what drives engagement.
Excellent writing instincts and visual storytelling sense.
Bonus: you’ve been a content creator yourself or have strong on-camera presence — comfortable recording short videos or hosting community moments.
Analytical and creative — able to blend performance insights with storytelling.
Organized, proactive, and able to juggle multiple initiatives with ownership.
Values
You should be a great communicator and culture maintainer
You're data-driven and customer-focused
You value fast & incremental engineering cycles
You maintain design excellence and minimise complexity
You measure your results & automate when possible
You get 10% better at something every week
You have an internal compass and take accountability & initiative
We value overcommunication, candid feedback and a results-driven culture
Perks and Benefits
Competitive compensation
Work remotely anywhere in your respective country
Ability to move laterally within a team and grow rapidly
Paid time off and flexible leave policy
No boss culture
Flexible working hours
LGBTQ+ friendly
Company offsites
Tech reimbursements
About us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from investors including Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies has a global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team and dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Social Media & Community Manager – Fireflies.ai Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations, from fast-growing startups to Fortune 500 enterprises. The platform captures knowledge, automates repetitive tasks, and enhances productivity before, during, and after every meeting. Recognized as a category-defining platform with unicorn status (valuation exceeding $1 billion), Fireflies is among the top purchased AI platforms in the US. We are building a community of people who love AI productivity tools and share our story online. We’re looking for a
Social Media & Community Manager
who can shape Fireflies’ voice across platforms, engage our audience meaningfully, and make our social presence stand out. You’ll own content planning to day-to-day engagement and work closely with our influencer marketing team to ensure creator-led stories align with our brand narrative. This is a hands-on, high-ownership role — ideal for someone who lives online, understands internet culture, and knows how to turn brand followers into active advocates.
What You’ll Do
Manage and grow Fireflies’ presence across LinkedIn, X, Instagram, YouTube, and emerging platforms.
Plan and execute social media calendars that balance education, storytelling, and brand recall.
Engage with users — respond to mentions, comments, and community posts to keep conversations active and authentic.
Collaborate with design, product, and content teams to produce engaging campaigns.
Monitor social trends and jump in on relevant conversations in real time.
Analyze performance metrics, track engagement, and share insights to optimize content strategy.
Partner with the influencer marketer to align creator campaigns with overall brand messaging.
Share community insights and social data to guide influencer strategy.
Repurpose creator content across Fireflies’ social channels and help amplify key campaigns.
What We’re Looking For
3–5 years of experience in social media management or community marketing, preferably in a Tech/SaaS environment.
Strong grasp of online culture, platform trends, and what drives engagement.
Excellent writing instincts and visual storytelling sense.
Bonus: you’ve been a content creator yourself or have strong on-camera presence — comfortable recording short videos or hosting community moments.
Analytical and creative — able to blend performance insights with storytelling.
Organized, proactive, and able to juggle multiple initiatives with ownership.
Values
You should be a great communicator and culture maintainer
You're data-driven and customer-focused
You value fast & incremental engineering cycles
You maintain design excellence and minimise complexity
You measure your results & automate when possible
You get 10% better at something every week
You have an internal compass and take accountability & initiative
We value overcommunication, candid feedback and a results-driven culture
Perks and Benefits
Competitive compensation
Work remotely anywhere in your respective country
Ability to move laterally within a team and grow rapidly
Paid time off and flexible leave policy
No boss culture
Flexible working hours
LGBTQ+ friendly
Company offsites
Tech reimbursements
About us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from investors including Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies has a global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team and dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr