Genesys
Sr. Product Marketing Manager, AI
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Genesys
Position Summary We are seeking a Product Marketing Manager (PMM) for AI to play a critical role in how Genesys brings its AI‑powered platform innovation to market. This career‑defining opportunity sits at the intersection of product, go‑to‑market, and customer engagement, helping shape how organizations adopt and gain value from next‑generation AI.
Key Responsibilities
Build and execute go‑to‑market strategies for Genesys AI innovations, from defining target audiences to ensuring sustained adoption post‑launch.
Create clear, differentiated narratives that explain the business value of Genesys AI in ways that resonate with buyers and users.
Conduct research and competitive analysis to inform strategy and strengthen position.
Deliver content, tools, and training that give sales and partners confidence to sell AI capabilities effectively.
Support customer references, advisory councils, and analyst briefings with compelling stories and proof points.
Deliver impactful presentations and thought leadership at industry events, customer forums, and analyst briefings.
Work across product, marketing, and sales to align priorities and deliver consistent market execution.
Track, report, and optimize key success metrics tied to adoption and revenue outcomes.
Minimum Requirements
8+ years of enterprise SaaS product marketing or related experience, ideally in AI, cloud platforms, or customer experience solutions.
Bachelor’s degree or equivalent professional experience.
Proven ability to translate technical innovation into clear, business‑focused value stories.
Strong foundation in messaging, positioning, GTM planning, segmentation, content development, and enablement.
Experience influencing and collaborating across senior product, sales, and marketing stakeholders.
Demonstrated experience evangelizing products externally through customer presentations, analyst briefings, or industry speaking.
Excellent written and verbal communication, including executive‑level storytelling.
Strategic thinker who simplifies complexity.
Independent, accountable, and effective in high‑paced environments.
Compensation Base salary range: $107,900.00 – $200,500.00. Actual compensation will vary based on experience, qualifications, skills, and location. Eligibility for commission or performance‑based bonus opportunities.
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work‑from‑home opportunities.
Development and career growth opportunities.
Open Time Off plus 10 paid holidays.
401(k) matching program.
Adoption assistance.
Fertility treatments.
Reasonable Accommodations If you require an accommodation to complete any part of the application process, please contact us at
reasonable.accommodations@genesys.com . You can expect a response within 24–48 hours.
Equal Opportunity Employment Statement Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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–
Genesys
Position Summary We are seeking a Product Marketing Manager (PMM) for AI to play a critical role in how Genesys brings its AI‑powered platform innovation to market. This career‑defining opportunity sits at the intersection of product, go‑to‑market, and customer engagement, helping shape how organizations adopt and gain value from next‑generation AI.
Key Responsibilities
Build and execute go‑to‑market strategies for Genesys AI innovations, from defining target audiences to ensuring sustained adoption post‑launch.
Create clear, differentiated narratives that explain the business value of Genesys AI in ways that resonate with buyers and users.
Conduct research and competitive analysis to inform strategy and strengthen position.
Deliver content, tools, and training that give sales and partners confidence to sell AI capabilities effectively.
Support customer references, advisory councils, and analyst briefings with compelling stories and proof points.
Deliver impactful presentations and thought leadership at industry events, customer forums, and analyst briefings.
Work across product, marketing, and sales to align priorities and deliver consistent market execution.
Track, report, and optimize key success metrics tied to adoption and revenue outcomes.
Minimum Requirements
8+ years of enterprise SaaS product marketing or related experience, ideally in AI, cloud platforms, or customer experience solutions.
Bachelor’s degree or equivalent professional experience.
Proven ability to translate technical innovation into clear, business‑focused value stories.
Strong foundation in messaging, positioning, GTM planning, segmentation, content development, and enablement.
Experience influencing and collaborating across senior product, sales, and marketing stakeholders.
Demonstrated experience evangelizing products externally through customer presentations, analyst briefings, or industry speaking.
Excellent written and verbal communication, including executive‑level storytelling.
Strategic thinker who simplifies complexity.
Independent, accountable, and effective in high‑paced environments.
Compensation Base salary range: $107,900.00 – $200,500.00. Actual compensation will vary based on experience, qualifications, skills, and location. Eligibility for commission or performance‑based bonus opportunities.
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage.
Flexible work schedules and work‑from‑home opportunities.
Development and career growth opportunities.
Open Time Off plus 10 paid holidays.
401(k) matching program.
Adoption assistance.
Fertility treatments.
Reasonable Accommodations If you require an accommodation to complete any part of the application process, please contact us at
reasonable.accommodations@genesys.com . You can expect a response within 24–48 hours.
Equal Opportunity Employment Statement Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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