BD
Overview
The Clinical Connect Program Specialist will support the execution and expansion of BD’s Clinical Connect education platform, designed to deliver timely, targeted, and immersive training experiences to healthcare professionals. This role focuses on managing content and vendor relationships across three platforms—Acute Urology, Targeted Temperature Management (TTM), and Home Care—while ensuring customer support excellence for BD’s Urology and Critical Care business units. Job Title:
Clinical Connect Program Specialist Work Arrangement:
Fully Remote Key Responsibilities
Program Execution : Drive the development and delivery of BD Clinical Connect offerings, including live, virtual, and on-demand training leveraging digital platforms and tools to align with BD product portfolios. Vendor Collaboration : Serve as the primary liaison with external partners to coordinate immersive training experiences, including virtual reality and continuing education modules. Content Development : Create and manage clinical education materials tailored to nursing and clinical audiences across Acute Urology, Home Care, and TTM. Emphasize digital formats and interactive elements to enhance learner engagement. Virtual Reality Training : Support the design and deployment of VR-based training, ensuring clinical accuracy, engagement, and alignment with the BD Clinical Connect immersive learning goals. Support and ongoing development of the VR commercial leasing program. Webinar Management : Plan, host, and optimize clinical webinars, including speaker coordination, platform setup, audience engagement strategies, and post-event analytics and follow-up to enhance reach and impact. Customer Support & Excellence : Provide high-touch support to internal and external stakeholders, ensuring seamless onboarding, engagement, and satisfaction with BD Clinical Connect platforms. Help foster Key Opinion Leaders (KOLs) in collaboration with the marketing and medical affairs team when appropriate. Platform Integration : Organize and maintain training assets across BD Clinical Connect’s three segments of Core, Compass, and Continuum. Performance Monitoring : Track usage, feedback, and outcomes to continuously improve platform effectiveness and user satisfaction. Cross-Functional Collaboration : Work closely with Sales, Marketing, Clinical Solutions Managers, and Commercial Excellence to align content and platform strategies with business objectives. Qualifications
Minimum of 5 years of experience in the medical or nursing field, preferably in acute or critical care; direct patient care or prior experience in the medical device industry will be taken into consideration. Experience in clinical education, instructional design, or digital health platforms. Strong project management and vendor coordination skills. Familiarity with virtual reality or immersive learning technologies is a plus. Excellent communication, writing, and presentation skills. Proficiency with content development tools and learning management systems. Proficiency with Microsoft Excel, PowerPoint, and similar tools. Preferred Skills
Experience working with external vendors in healthcare education or technology. Knowledge of BD product portfolio in Urology and Critical Care. Understanding of adult learning principles and clinical competency frameworks. Ability to manage multiple projects and adapt to evolving priorities. Veeva training for MLR (medical, legal, and regulatory) review of content created. Personal Characteristics
Customer-focused mindset with a commitment to excellence. Collaborative and proactive approach to problem-solving. High attention to detail and organizational skills. Passion for innovation in clinical education. Effective communication. Other Requirements
Travel time: Up to 25-30%, including overnight travel. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon sufficient proof of full COVID-19 vaccination. In some locations, testing for COVID-19 may be available or required. BD’s Workplace Accommodations Policy will be applied pursuant to applicable law. Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To learn more about BD visit the BD careers site at bd.com/careers. Equal Opportunity
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Salary
information: Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress. The salary range offered is based on experience, education, skills, and location. Salary ranges may vary for field-based and remote roles. The stated range is for illustrative purposes only. Salary Range Information $99,700.00 - $164,300.00 USD Annual
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The Clinical Connect Program Specialist will support the execution and expansion of BD’s Clinical Connect education platform, designed to deliver timely, targeted, and immersive training experiences to healthcare professionals. This role focuses on managing content and vendor relationships across three platforms—Acute Urology, Targeted Temperature Management (TTM), and Home Care—while ensuring customer support excellence for BD’s Urology and Critical Care business units. Job Title:
Clinical Connect Program Specialist Work Arrangement:
Fully Remote Key Responsibilities
Program Execution : Drive the development and delivery of BD Clinical Connect offerings, including live, virtual, and on-demand training leveraging digital platforms and tools to align with BD product portfolios. Vendor Collaboration : Serve as the primary liaison with external partners to coordinate immersive training experiences, including virtual reality and continuing education modules. Content Development : Create and manage clinical education materials tailored to nursing and clinical audiences across Acute Urology, Home Care, and TTM. Emphasize digital formats and interactive elements to enhance learner engagement. Virtual Reality Training : Support the design and deployment of VR-based training, ensuring clinical accuracy, engagement, and alignment with the BD Clinical Connect immersive learning goals. Support and ongoing development of the VR commercial leasing program. Webinar Management : Plan, host, and optimize clinical webinars, including speaker coordination, platform setup, audience engagement strategies, and post-event analytics and follow-up to enhance reach and impact. Customer Support & Excellence : Provide high-touch support to internal and external stakeholders, ensuring seamless onboarding, engagement, and satisfaction with BD Clinical Connect platforms. Help foster Key Opinion Leaders (KOLs) in collaboration with the marketing and medical affairs team when appropriate. Platform Integration : Organize and maintain training assets across BD Clinical Connect’s three segments of Core, Compass, and Continuum. Performance Monitoring : Track usage, feedback, and outcomes to continuously improve platform effectiveness and user satisfaction. Cross-Functional Collaboration : Work closely with Sales, Marketing, Clinical Solutions Managers, and Commercial Excellence to align content and platform strategies with business objectives. Qualifications
Minimum of 5 years of experience in the medical or nursing field, preferably in acute or critical care; direct patient care or prior experience in the medical device industry will be taken into consideration. Experience in clinical education, instructional design, or digital health platforms. Strong project management and vendor coordination skills. Familiarity with virtual reality or immersive learning technologies is a plus. Excellent communication, writing, and presentation skills. Proficiency with content development tools and learning management systems. Proficiency with Microsoft Excel, PowerPoint, and similar tools. Preferred Skills
Experience working with external vendors in healthcare education or technology. Knowledge of BD product portfolio in Urology and Critical Care. Understanding of adult learning principles and clinical competency frameworks. Ability to manage multiple projects and adapt to evolving priorities. Veeva training for MLR (medical, legal, and regulatory) review of content created. Personal Characteristics
Customer-focused mindset with a commitment to excellence. Collaborative and proactive approach to problem-solving. High attention to detail and organizational skills. Passion for innovation in clinical education. Effective communication. Other Requirements
Travel time: Up to 25-30%, including overnight travel. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon sufficient proof of full COVID-19 vaccination. In some locations, testing for COVID-19 may be available or required. BD’s Workplace Accommodations Policy will be applied pursuant to applicable law. Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To learn more about BD visit the BD careers site at bd.com/careers. Equal Opportunity
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Salary
information: Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress. The salary range offered is based on experience, education, skills, and location. Salary ranges may vary for field-based and remote roles. The stated range is for illustrative purposes only. Salary Range Information $99,700.00 - $164,300.00 USD Annual
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