Prince William County, VA
Salary:
$19.41 - $41.27 Hourly Location :
Manassas, VA Job Type:
Part-time Non-benefitted (PN) Job Number:
202510203 Department:
LIBRARY Division:
PUBLIC SERVICES Opening Date:
11/05/2025 Closing Date:
11/19/2025 11:59 PM Eastern GRADE:
A13 Hiring Salary:
$19.41 - 24.88
Introduction The Prince William Public Library is looking for a dynamic, customer service superstar to step into a Library Assistant role at the Bull Run Library! We need an energetic and dedicated individual who thrives on providing outstanding support to both our staff and the vibrant, diverse community we serve. This essential position is a fantastic launchpad for a successful career and offers a mix of independent and team-based work. About This Role:
The Library Assistant plays a vital role in connecting our patrons with essential resources. You will: Deliver outstanding customer service
by fielding inquiries, providing informed guidance, and directing patrons to the right resources. Clearly interpret and explain
complex library policies and procedures to ensure patron understanding. Process financial transactions
by accurately collecting fees and operating the cash register. Support patrons
with technology, including troubleshooting and assisting with printers, copiers, and fax machines. Maintain the library collection
through meticulous shelving, shelf-reading, handling hold requests, and removing damaged materials. Check materials in and out
and efficiently locate items upon request. Manage patron data
by accurately creating, updating, and maintaining records within the library's database system. Actively participate
in PWC and library training sessions and departmental meetings. Represent the library
by engaging in local outreach events and programs. Thrive in both independent and collaborative
work environments as a versatile member of the team. Minimum Requirements:
8th grade education and
12 months customer service experience. Preferences:
Experience working in a library, retail, clerical or help desk providing face to face and by phone customer service in a public setting Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers. Experience using and troubleshooting various technologies (smart phones, tablets, e-readers, etc.) and resources, including databases and library apps. Experience using software and databases Cash handling experience Experience using Microsoft Office (TEAMS, SharePoint, MS word, Excel) Scheduling flexibility
Special Requirements:
The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business. Work Schedule:
This is a permanent part-time position that requires 20 hours of work per week. Flexibility in scheduling is essential.
The scheduled hours will align with our operating hours: Monday to Wednesday, 8:30 AM to 8:00 PM, Thursday to Saturday, 9:00 AM to 5:00 PM, and Sunday, 12:00 PM to 5:00 PM. The role includes one evening shift and rotating weekends. The specific hours will be determined based on the library's needs. Hiring Salary Range : $19.41 - 24.88 / hourly NOTE:
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
Yes, I acknowledge and understand the above statement and wish to continue in this process. No, I do not wish to proceed any further in this process.
02
What is your highest level of completed education?
Bachelor's degree or higher Associates degree High School Diploma G.E.D. 8th grade completed None of the above
03
Please quantify your related Customer Service Experience.
2 or more years 1-2 years less than 1 year None of the above
04
Please check any of the following areas in which you have 6 months of experience. Make sure this information is reflected in the work history section of your application. Select all that apply:
Public Library School Library Bookstore Retail Other None of the above
05
If you answered Other in question 5, please explain. 06
Please select the options that best reflect your customer service experience and responsibilities (select all that apply):
Handling confidential information Providing customer service via phone or email Resolving customer issues or complaints Assisting customers with technology Assisting with outreach or events None of the above
07
Please indicate all related experience(s) you have. Make sure that your selected options correspond to the information in the Work History section of your application. Check all that apply.
Assisting others with personal computers Assisting others with fax machines, copiers, printers, scanners Assisting others with smart phones, tablets, e-readers Assisting others library resources, databases, library apps Assisting with outreach or events None of the above
08
Are you proficient with the following applications? Ensure this is indicated under the work section of your application. Select all that apply:
Microsoft Outlook Microsoft Teams Microsoft Word Microsoft SharePoint Video conferencing Software (WebEx/Teams/Zoom) None of the above
09
Please select the options that best reflect your cash handling experience(s). Make sure that your selected options correspond to the information in the Work History section of your application. Select all that apply.
Experience using a cash register Reconciliation of cash/cash receipts Experience receiving money and providing change using a cash box (no register) None of the above
10
Please quantify your related experience with general clerical:
12 months 9-12 months 6-9 months 0-6 months None of the above
11
This application is for a 20-hour part-time position that will not become full time. Are you interested in a part-time position?
Yes No
12
This is a part-time 20 hour per week position that includes days, evenings and weekends. Please note that business hours could change which may affect the hours of this position. Staff are scheduled during the following hours: Monday to Wednesday 9:00 am to 8:00 pm, Thursday to Saturday 9:00am to 5:00pm. Are there any times that you are unavailable? Required Question
$19.41 - $41.27 Hourly Location :
Manassas, VA Job Type:
Part-time Non-benefitted (PN) Job Number:
202510203 Department:
LIBRARY Division:
PUBLIC SERVICES Opening Date:
11/05/2025 Closing Date:
11/19/2025 11:59 PM Eastern GRADE:
A13 Hiring Salary:
$19.41 - 24.88
Introduction The Prince William Public Library is looking for a dynamic, customer service superstar to step into a Library Assistant role at the Bull Run Library! We need an energetic and dedicated individual who thrives on providing outstanding support to both our staff and the vibrant, diverse community we serve. This essential position is a fantastic launchpad for a successful career and offers a mix of independent and team-based work. About This Role:
The Library Assistant plays a vital role in connecting our patrons with essential resources. You will: Deliver outstanding customer service
by fielding inquiries, providing informed guidance, and directing patrons to the right resources. Clearly interpret and explain
complex library policies and procedures to ensure patron understanding. Process financial transactions
by accurately collecting fees and operating the cash register. Support patrons
with technology, including troubleshooting and assisting with printers, copiers, and fax machines. Maintain the library collection
through meticulous shelving, shelf-reading, handling hold requests, and removing damaged materials. Check materials in and out
and efficiently locate items upon request. Manage patron data
by accurately creating, updating, and maintaining records within the library's database system. Actively participate
in PWC and library training sessions and departmental meetings. Represent the library
by engaging in local outreach events and programs. Thrive in both independent and collaborative
work environments as a versatile member of the team. Minimum Requirements:
8th grade education and
12 months customer service experience. Preferences:
Experience working in a library, retail, clerical or help desk providing face to face and by phone customer service in a public setting Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers. Experience using and troubleshooting various technologies (smart phones, tablets, e-readers, etc.) and resources, including databases and library apps. Experience using software and databases Cash handling experience Experience using Microsoft Office (TEAMS, SharePoint, MS word, Excel) Scheduling flexibility
Special Requirements:
The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business. Work Schedule:
This is a permanent part-time position that requires 20 hours of work per week. Flexibility in scheduling is essential.
The scheduled hours will align with our operating hours: Monday to Wednesday, 8:30 AM to 8:00 PM, Thursday to Saturday, 9:00 AM to 5:00 PM, and Sunday, 12:00 PM to 5:00 PM. The role includes one evening shift and rotating weekends. The specific hours will be determined based on the library's needs. Hiring Salary Range : $19.41 - 24.88 / hourly NOTE:
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
Yes, I acknowledge and understand the above statement and wish to continue in this process. No, I do not wish to proceed any further in this process.
02
What is your highest level of completed education?
Bachelor's degree or higher Associates degree High School Diploma G.E.D. 8th grade completed None of the above
03
Please quantify your related Customer Service Experience.
2 or more years 1-2 years less than 1 year None of the above
04
Please check any of the following areas in which you have 6 months of experience. Make sure this information is reflected in the work history section of your application. Select all that apply:
Public Library School Library Bookstore Retail Other None of the above
05
If you answered Other in question 5, please explain. 06
Please select the options that best reflect your customer service experience and responsibilities (select all that apply):
Handling confidential information Providing customer service via phone or email Resolving customer issues or complaints Assisting customers with technology Assisting with outreach or events None of the above
07
Please indicate all related experience(s) you have. Make sure that your selected options correspond to the information in the Work History section of your application. Check all that apply.
Assisting others with personal computers Assisting others with fax machines, copiers, printers, scanners Assisting others with smart phones, tablets, e-readers Assisting others library resources, databases, library apps Assisting with outreach or events None of the above
08
Are you proficient with the following applications? Ensure this is indicated under the work section of your application. Select all that apply:
Microsoft Outlook Microsoft Teams Microsoft Word Microsoft SharePoint Video conferencing Software (WebEx/Teams/Zoom) None of the above
09
Please select the options that best reflect your cash handling experience(s). Make sure that your selected options correspond to the information in the Work History section of your application. Select all that apply.
Experience using a cash register Reconciliation of cash/cash receipts Experience receiving money and providing change using a cash box (no register) None of the above
10
Please quantify your related experience with general clerical:
12 months 9-12 months 6-9 months 0-6 months None of the above
11
This application is for a 20-hour part-time position that will not become full time. Are you interested in a part-time position?
Yes No
12
This is a part-time 20 hour per week position that includes days, evenings and weekends. Please note that business hours could change which may affect the hours of this position. Staff are scheduled during the following hours: Monday to Wednesday 9:00 am to 8:00 pm, Thursday to Saturday 9:00am to 5:00pm. Are there any times that you are unavailable? Required Question