Link Solutions, Inc.
Voice & Data Communications Specialist
Link Solutions, Inc., Baltimore, Maryland, United States
Company Description
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. We deliver a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
We value innovation with a vision toward the future of the technology landscape and guide our work with the philosophy “Mission First, Customer Always.”
Job Description Link Solutions is seeking a
Voice & Data Communications Specialist
to join our team in Aberdeen Proving Ground, MD.
Must be a U.S. Citizen.
DoD Secret Clearance required.
Non-remote (relocation incentive available).
The
Voice & Data Communications Specialist
will support mission‑critical personnel at the U.S. Army Combat Capabilities Development Command Chemical Biological Center (DEVCOM). The specialist will provide voice and data communications support for DEVCOM and its tenants, ensuring reliable connectivity across classified and unclassified networks.
Job Responsibilities
Install, configure, and maintain telecommunications systems, including VoIP, radio, satellite, and secure voice networks.
Diagnose and resolve technical issues, providing Tier I/II support to ensure minimal service interruptions.
Manage and troubleshoot services such as dial tone, DSN, ISDN, VoIP, Voicemail, conference bridging, and long‑haul circuits.
Support the government emergency telecommunications service (GETS) and other secure communication requirements.
Continuously monitor systems, identify potential problems, and use diagnostic tools to analyze and resolve hardware and software issues.
Maintain accurate records of system configurations, equipment inventory, network diagrams, and work performed.
Provide technical assistance and training to end‑users.
Schedule and oversee the installation, configuration, and repair of telephone systems and related hardware.
Enforce organizational policies related to telecommunications usage, including security standards and data protection. Monitor for unauthorized use and support audits or reviews as needed.
Qualifications
U.S. Citizen.
Must be able to obtain and maintain an active DoD Secret Clearance.
Two (2+) years of voice/data systems experience.
Familiarity with managing, configuring, and troubleshooting telephone systems, including VoIP, PBX, and analog systems.
Ability to maintain accurate inventories of telephone equipment, track service requests, and manage user accounts and access permissions.
Understanding of network infrastructure related to telephony, including IP addressing, cabling, and connectivity between devices and systems.
Preferred
DoD Secret Clearance.
BA/BS in Computer Science or Information Technology.
Proficiency with Microsoft Office products.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Salary Range $55,000 - $70,000
Benefits Link Solutions Inc. offers a competitive compensation and benefits package, including paid holidays, paid time off, medical, dental, vision, company‑paid long‑term and short‑term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement plan, and more.
Equal Opportunity Statement Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E‑Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
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We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
We value innovation with a vision toward the future of the technology landscape and guide our work with the philosophy “Mission First, Customer Always.”
Job Description Link Solutions is seeking a
Voice & Data Communications Specialist
to join our team in Aberdeen Proving Ground, MD.
Must be a U.S. Citizen.
DoD Secret Clearance required.
Non-remote (relocation incentive available).
The
Voice & Data Communications Specialist
will support mission‑critical personnel at the U.S. Army Combat Capabilities Development Command Chemical Biological Center (DEVCOM). The specialist will provide voice and data communications support for DEVCOM and its tenants, ensuring reliable connectivity across classified and unclassified networks.
Job Responsibilities
Install, configure, and maintain telecommunications systems, including VoIP, radio, satellite, and secure voice networks.
Diagnose and resolve technical issues, providing Tier I/II support to ensure minimal service interruptions.
Manage and troubleshoot services such as dial tone, DSN, ISDN, VoIP, Voicemail, conference bridging, and long‑haul circuits.
Support the government emergency telecommunications service (GETS) and other secure communication requirements.
Continuously monitor systems, identify potential problems, and use diagnostic tools to analyze and resolve hardware and software issues.
Maintain accurate records of system configurations, equipment inventory, network diagrams, and work performed.
Provide technical assistance and training to end‑users.
Schedule and oversee the installation, configuration, and repair of telephone systems and related hardware.
Enforce organizational policies related to telecommunications usage, including security standards and data protection. Monitor for unauthorized use and support audits or reviews as needed.
Qualifications
U.S. Citizen.
Must be able to obtain and maintain an active DoD Secret Clearance.
Two (2+) years of voice/data systems experience.
Familiarity with managing, configuring, and troubleshooting telephone systems, including VoIP, PBX, and analog systems.
Ability to maintain accurate inventories of telephone equipment, track service requests, and manage user accounts and access permissions.
Understanding of network infrastructure related to telephony, including IP addressing, cabling, and connectivity between devices and systems.
Preferred
DoD Secret Clearance.
BA/BS in Computer Science or Information Technology.
Proficiency with Microsoft Office products.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Salary Range $55,000 - $70,000
Benefits Link Solutions Inc. offers a competitive compensation and benefits package, including paid holidays, paid time off, medical, dental, vision, company‑paid long‑term and short‑term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement plan, and more.
Equal Opportunity Statement Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E‑Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr