Best Buy
Release Coordinator - Retail Media Network
Best Buy, Minneapolis, MN, US, 55423
Duration: Full Time
As the Release Coordinator - Retail Media Network (RMN), youll be the go-to person for planning and executing software releases that support Best Buys advertising and monetization platforms. Youll work across teams to make sure releases are smooth, timely, and well-communicated. If you enjoy coordinating moving parts, solving problems, and keeping things on track, this role is for you.
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
- Align release timelines across RMN squads and impacted teams, ensuring all dependencies are accounted for.
- Coordinate and communicate deployment plans, including cutover steps, rollback strategies, and stakeholder responsibilities.
- Facilitate go/no-go meetings and ensure all release readiness stage gates are met.
- Create, submit, and manage change requests in ServiceNow, ensuring proper documentation and approvals.
- Track and report on incidents and problem tickets related to releases, driving resolution and root cause analysis.
- Maintain and distribute release playbooks, runbooks, and communication plans.
- Partner with engineering, QE, DevOps, and product teams to ensure smooth and predictable release execution.
- Support continuous improvement of release processes and governance frameworks.
Basic Qualifications
- 2 years of experience in software release coordination, program coordination, or IT operations with a bachelors degree OR equivalent relevant professional experience
- 2 years of experience coordinating releases across multiple teams in an Agile or hybrid delivery environment
- 1 year of hands on experience using ServiceNow or similar ITSM tools for managing change, incident, and problem records
- Familiarity with CI/CD pipelines and deployment planning (e.g., understanding of build triggers, release gates, and environment promotion)
- Strong communication and coordination skills across technical and non-technical stakeholders
Preferred qualifications
- 3 years of experience in release management, program coordination, or IT operations
- Bachelors degree in IT, Computer Science, Engineering, or related field
- 1 year of experience working in Retail Media Networks, AdTech, or MarTech platforms (familiarity with campaign workflows, ad delivery, or audience segmentation)
- 1 year of experience with DevOps tools and practices (e.g., Azure DevOps, GitHub Actions, Jenkins, Terraform)
- Working knowledge of release governance frameworks and production support processes (e.g., change advisory boards, rollback planning, incident triage)
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of lifein our stores, online, and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Position Type: Full timePandoLogic. Category:Technology, Keywords:Software Release Specialist, Location:Minneapolis, MN-55423