City of Forest Grove, OR
City of Forest Grove, OR is hiring: Part-Time Library Associate in Forest Grove
City of Forest Grove, OR, Forest Grove, OR, US, 97116
Salary: $26.24 - $31.92 Hourly
Location : Forest Grove, OR
Job Type: Regular Part Time
Job Number: 2025-26_10
Department: Library
Opening Date: 11/05/2025
Closing Date: 11/19/2025 11:59 PM Pacific
Job Description
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
JOB OBJECTIVES
To perform technical and clerical duties in support of library operations and activities including staffing the circulation desk, providing assistance to patrons, explaining policies and procedures, providing general information on library services, ensuring safety and security of patrons, materials, and facility, training volunteers, and performing a variety of tasks relative to assigned areas of responsibility.
This position receives immediate supervision from the Library Services Supervisor and will act as daily person-in-charge as assigned.
This position has an assigned area of Bilingual Spanish Programming and Outreach Support and is budgeted to work 20 hours per week.
Duties/Responsibilities
ESSENTIAL JOB FUNCTIONS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:
1. Assist patrons at the information and circulation desks, in-person and via the telephone; verify eligibility and complete registration records, update registration information, check out and renew materials, collect fees, explain and enforce policies and procedures, provide information about library services and operations, answer patron questions, problem solve issues.
2. Assist patrons in locating materials, placing holds and interlibrary loan requests, and using public computers, catalogs, and printers.
3. Process returned materials; check in and sort materials returned to circulation desk, to outside book drops, and via courier deliveries, shelve returned materials according to library guidelines, handle materials returned with missing pieces or damage.
4. Operate a variety of types of library equipment; operate and troubleshoot equipment including telephone system, computers, printers, copier, cash register, self-check computers, and security gates, instruct patrons in use of library equipment.
5. Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues.
6. Maintain library collection; reconcile database clean-up reports, shelf-read materials, organize and shift collections, repair and mend materials, withdraw discarded materials, display and promote materials.
7. Process incoming and outgoing hold requests; reconcile daily hold and unclaimed reports.
8. Perform general clerical work; answer incoming telephone calls, process incoming and outgoing mail, create a variety of documents, schedules, forms, and correspondence, prepare and reconcile reports, maintain files, and records.
9. Act as person-in-charge and lead worker as assigned; oversee opening and closing of library including cash register, assist with patron issues and complaints, troubleshoot facility and equipment problems, respond to emergency situations.
10. Participate in departmental, city, and county library sub-committees.
11. Contribute to a positive work environment.
12. Maintain regular, predictable attendance and punctuality.
13. Perform other directly related duties consistent with the role and function of the classification.
14. Perform duties in the following assigned area:
Knowledge of:
Operations, services, and activities of a public library.
Principles and practices of circulating library materials.
Customer service principles and techniques.
Operation of office equipment including computers and supporting word processing and spreadsheet applications, printers, copiers, etc.
Principles and practices of filing, record keeping, and data entry.
English usage, spelling, grammar, and punctuation.
Ability to:
Perform library circulation and clerical tasks.
Correctly file items alphabetically and numerically.
Complete work accurately with attention to detail.
Display a professional manner that is welcoming and approachable.
Respond courteously to requests and inquiries from the general public.
Interact effectively with the public when delivering services and demonstrate initiative when problem solving issues.
Make independent decisions based on common sense and good judgment.
Operate and troubleshoot a variety of office equipment including computers and associated word processing applications, printers, copiers, etc.
Type at a speed necessary for successful job performance.
Understand and carry out oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective relationships with those contacted in the course of work.
Display teamwork and cooperation with co-workers and supervisors.
Minimum Qualifications
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to completion of twelfth grade supplemented by training and/or college coursework.
College level course work in library science is desirable.
Experience:
Bilingual in English/Spanish required. Proficiency test required.
Additional Information
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Library environment, exposure to computer screens, extensive public contact.
Mobility: Mobility sufficient to work in a library setting and operate office equipment; requires the ability to walk, stand, sit, bend, reach, kneel, and stoop for extended periods of time and to lift up to 40 pounds.
Vision, Hearing and Communication: Vision sufficient to read small print on computer screens, printed documents, and shelves that are above and below eye level. Hearing and speech sufficient to communicate in person and over the telephone.
Selection Process
Submit completed City application online by the posted deadline. Applications will be screened through an evaluation of skills, experience and work history. Please note that the Education and Experience sections of the application must be filled out completely and truthfully. Resumes will not be accepted in lieu of the required application. Incomplete applications may be disqualified from the selection process. Selected candidates will be invited to participate in an interview. References will be checked on finalist. Generally initial placement is near the beginning of the salary range.
Position Status:
This position is non-exempt from the provisions of the Fair Labor Standards Act and is represented by AFSCME (American Federation of State, County and Municipal Employees).
The City strives to provide the best, most equitable and cost-effective benefits for employees in recognition of the influence employment benefits have on the economic and personal welfare of our employees.
Paid in various benefit forms on your behalf, the total cost to provide the benefit program described in the Employee Handbook and other documents is a significant supplement to your pay and should be viewed as additional compensation.
01
Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Please do not say "see resume." Incomplete responses, false statements, omissions or partial information may result in disqualification from the selection process. Answers are subject to verification. Candidates may be tested on their skills. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included in your employment application?
02
Did you graduate from high school or receive your G.E.D.?
03
Do you have college level course work in library science?
04
Do you have at least one year of paid library experience? Note: Full-time is defined as 40 or more hours per week worked. If you worked part-time--i.e. fewer than 40 hours per work--you must prorate your part-time experience on the basis of a 40-hour work week. To prorate your part-time experience, you will multiply the number of months worked by the number of hours worked per week, and then divide by 40 to get the full-time equivalent. Do not round up experience--answer the exact number of months/years of experience you possess.
05
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
06
How many years of face-to-face customer service experience do you have?
07
Which best describes your VOLUNTEER experience working at a Washington County Cooperative Library Services (WCCLS) library?
08
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
09
Which best describes your PAID experience working at a WCCLS library?
10
Which best describes your PAID experience working at a public library circulation desk?
11
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
12
Which of the following best describes your Spanish language skills?
13
What is your experience participating in outreach programs, including your role?
14
What is your experience with outreach in Spanish speaking communities?
15
If you are a veteran of the U.S. military, please describe any skills you acquired through your military education or experience that are transferable to this position. Include any skills that substantially relate directly or indirectly to this position. If this question does not apply to you, please type N/A.
16
As a reminder, the education and work experience sections of this employment application, as well as the supplemental questionnaire, must be filled out completely. Additionally, candidates should include an email address on the employment application, as candidates may be notified via email. Have you checked that your employment application has been completed fully and that your application includes a valid email address you check frequently, including spam and junk folders?
Required Question
Location : Forest Grove, OR
Job Type: Regular Part Time
Job Number: 2025-26_10
Department: Library
Opening Date: 11/05/2025
Closing Date: 11/19/2025 11:59 PM Pacific
Job Description
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
JOB OBJECTIVES
To perform technical and clerical duties in support of library operations and activities including staffing the circulation desk, providing assistance to patrons, explaining policies and procedures, providing general information on library services, ensuring safety and security of patrons, materials, and facility, training volunteers, and performing a variety of tasks relative to assigned areas of responsibility.
This position receives immediate supervision from the Library Services Supervisor and will act as daily person-in-charge as assigned.
This position has an assigned area of Bilingual Spanish Programming and Outreach Support and is budgeted to work 20 hours per week.
Duties/Responsibilities
ESSENTIAL JOB FUNCTIONS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:
1. Assist patrons at the information and circulation desks, in-person and via the telephone; verify eligibility and complete registration records, update registration information, check out and renew materials, collect fees, explain and enforce policies and procedures, provide information about library services and operations, answer patron questions, problem solve issues.
2. Assist patrons in locating materials, placing holds and interlibrary loan requests, and using public computers, catalogs, and printers.
3. Process returned materials; check in and sort materials returned to circulation desk, to outside book drops, and via courier deliveries, shelve returned materials according to library guidelines, handle materials returned with missing pieces or damage.
4. Operate a variety of types of library equipment; operate and troubleshoot equipment including telephone system, computers, printers, copier, cash register, self-check computers, and security gates, instruct patrons in use of library equipment.
5. Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues.
6. Maintain library collection; reconcile database clean-up reports, shelf-read materials, organize and shift collections, repair and mend materials, withdraw discarded materials, display and promote materials.
7. Process incoming and outgoing hold requests; reconcile daily hold and unclaimed reports.
8. Perform general clerical work; answer incoming telephone calls, process incoming and outgoing mail, create a variety of documents, schedules, forms, and correspondence, prepare and reconcile reports, maintain files, and records.
9. Act as person-in-charge and lead worker as assigned; oversee opening and closing of library including cash register, assist with patron issues and complaints, troubleshoot facility and equipment problems, respond to emergency situations.
10. Participate in departmental, city, and county library sub-committees.
11. Contribute to a positive work environment.
12. Maintain regular, predictable attendance and punctuality.
13. Perform other directly related duties consistent with the role and function of the classification.
14. Perform duties in the following assigned area:
- Providing Bilingual Spanish programming and outreach support- staff desks providing bilingual service, select and weed materials for Spanish collection; provide storytime backup assistance and presents culturally relevant programs for patrons and outreach for local schools and nonprofit for Spanish speaking community; assist with creating staff schedules; and related work.
Knowledge of:
Operations, services, and activities of a public library.
Principles and practices of circulating library materials.
Customer service principles and techniques.
Operation of office equipment including computers and supporting word processing and spreadsheet applications, printers, copiers, etc.
Principles and practices of filing, record keeping, and data entry.
English usage, spelling, grammar, and punctuation.
Ability to:
Perform library circulation and clerical tasks.
Correctly file items alphabetically and numerically.
Complete work accurately with attention to detail.
Display a professional manner that is welcoming and approachable.
Respond courteously to requests and inquiries from the general public.
Interact effectively with the public when delivering services and demonstrate initiative when problem solving issues.
Make independent decisions based on common sense and good judgment.
Operate and troubleshoot a variety of office equipment including computers and associated word processing applications, printers, copiers, etc.
Type at a speed necessary for successful job performance.
Understand and carry out oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective relationships with those contacted in the course of work.
Display teamwork and cooperation with co-workers and supervisors.
Minimum Qualifications
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to completion of twelfth grade supplemented by training and/or college coursework.
College level course work in library science is desirable.
Experience:
- One (1) year of paid library experience; and
- A combination of education and/or experience equivalent to two (2) years of face-to-face customer service experience or non-volunteer library work (including internships), of which related education may substitute for up to one (1) year of experience.
- Experience working in a public library is preferred.
Bilingual in English/Spanish required. Proficiency test required.
Additional Information
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Library environment, exposure to computer screens, extensive public contact.
Mobility: Mobility sufficient to work in a library setting and operate office equipment; requires the ability to walk, stand, sit, bend, reach, kneel, and stoop for extended periods of time and to lift up to 40 pounds.
Vision, Hearing and Communication: Vision sufficient to read small print on computer screens, printed documents, and shelves that are above and below eye level. Hearing and speech sufficient to communicate in person and over the telephone.
Selection Process
Submit completed City application online by the posted deadline. Applications will be screened through an evaluation of skills, experience and work history. Please note that the Education and Experience sections of the application must be filled out completely and truthfully. Resumes will not be accepted in lieu of the required application. Incomplete applications may be disqualified from the selection process. Selected candidates will be invited to participate in an interview. References will be checked on finalist. Generally initial placement is near the beginning of the salary range.
Position Status:
This position is non-exempt from the provisions of the Fair Labor Standards Act and is represented by AFSCME (American Federation of State, County and Municipal Employees).
The City strives to provide the best, most equitable and cost-effective benefits for employees in recognition of the influence employment benefits have on the economic and personal welfare of our employees.
Paid in various benefit forms on your behalf, the total cost to provide the benefit program described in the Employee Handbook and other documents is a significant supplement to your pay and should be viewed as additional compensation.
- Health Insurance
- Group Life Insurance
- Long Term Disability
- Section 125 Plans
- HRA VEBA (Voluntary Employees' Beneficiary Association)
- PERS Retirement
- Vacation Leave
- Sick Leave
- Holiday Leave
- Wellness Plan
- Employee Assistance Program
- Education and Training
01
Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Please do not say "see resume." Incomplete responses, false statements, omissions or partial information may result in disqualification from the selection process. Answers are subject to verification. Candidates may be tested on their skills. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included in your employment application?
- Yes
- No, and I withdraw from the selection process.
02
Did you graduate from high school or receive your G.E.D.?
- Yes
- No
03
Do you have college level course work in library science?
- Yes
- No
04
Do you have at least one year of paid library experience? Note: Full-time is defined as 40 or more hours per week worked. If you worked part-time--i.e. fewer than 40 hours per work--you must prorate your part-time experience on the basis of a 40-hour work week. To prorate your part-time experience, you will multiply the number of months worked by the number of hours worked per week, and then divide by 40 to get the full-time equivalent. Do not round up experience--answer the exact number of months/years of experience you possess.
- Yes
- No
05
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
06
How many years of face-to-face customer service experience do you have?
- None
- Less than one year
- One to two years
- More than two years
07
Which best describes your VOLUNTEER experience working at a Washington County Cooperative Library Services (WCCLS) library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
08
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
09
Which best describes your PAID experience working at a WCCLS library?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
10
Which best describes your PAID experience working at a public library circulation desk?
- None
- Less than a calendar year
- One to two calendar years
- Over two calendar years
11
Please identify the agency or company (or agencies/companies) where you gained the experience described above. If this question does not apply to you, please type N/A.
12
Which of the following best describes your Spanish language skills?
- I cannot speak or understand Spanish
- I can speak and understand Spanish, but I am not fluent
- I am fluent in speaking and understanding Spanish
13
What is your experience participating in outreach programs, including your role?
14
What is your experience with outreach in Spanish speaking communities?
15
If you are a veteran of the U.S. military, please describe any skills you acquired through your military education or experience that are transferable to this position. Include any skills that substantially relate directly or indirectly to this position. If this question does not apply to you, please type N/A.
16
As a reminder, the education and work experience sections of this employment application, as well as the supplemental questionnaire, must be filled out completely. Additionally, candidates should include an email address on the employment application, as candidates may be notified via email. Have you checked that your employment application has been completed fully and that your application includes a valid email address you check frequently, including spam and junk folders?
- Yes
- No
Required Question