Rigging Services Supervisor - Theatrical, Ballroom, Arena - Audio Visual, Event

Rigging Services Supervisor - Theatrical, Ballroom, Arena - Audio Visual, Event Production

Join to apply for the Rigging Services Supervisor - Theatrical, Ballroom, Arena - Audio Visual, Event Production role at Pinnacle Live.

Pinnacle Live is a premium, in‑house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big‑picture problem‑solving and boots‑on‑the‑ground execution, we deliver bespoke AV solutions for in‑person, virtual, and hybrid meetings and live events. We’re looking for dedicated, determined people working behind‑the‑scenes to make it happen.

Job Summary

The Rigging Supervisor oversees the safe installation and operation of rigging elements within a specific venue or across multiple venues. They assist the rigging manager with rigging advances and act as the onsite primary point of contact for clients during a rigging event. Responsibilities include performing hands‑on rigging and supervising internal and external rigging team members during events and providing safety inspections for internal and sub‑rental rigging equipment.

• Ensure all rigging services (indoor, outdoor, flown, and ground‑supported) are executed safely, efficiently, and according to company standards.
• Act as the customer’s primary point of contact onsite for rigging services.
• Conduct and/or supervise the rigging of overhead stage equipment including lighting, sound, automation, scenery, and props.
• Ensure all onsite rigging structures comply with Pinnacle Live standards for security and safety.
• Ensure the safe storage, service, and operation of onsite mobile elevated work platforms (scissor lifts, booms, etc.).
• Act as a rigging resource to onsite team members.
• Assist the Regional Rigging Services Manager and venue management with the scheduling of rigging labor.
• Assist the Regional Rigging Services Manager with the local hiring, onboarding, and training of Rigging Services Technicians.
• Perform final safety inspection of rigging structures prior to elements being raised to trim; notify Venue Director or Operations Manager of any safety concerns.
• Ensure any lost, stolen, or damaged equipment is immediately reported to the Venue Director and Rigging Manager.
• Ensure onsite rigging team(s) remain engaged with client(s) until all rigging has been raised to trim, all safety checks have been performed, and the client confirms the completion of rigging services.
• Provide regular feedback to venue management regarding the timing of rigging activity, utilization of rigging equipment, and allocation of rigging labor hours.
• Perform or coordinate the annual inspection and certification of rigging points, chain hoists, truss, rigging hardware, and audiovisual equipment.
• Ensure rigging inventory is clean, organized, efficiently stored, and safely transported.
• Comply with all company policies and procedures.
• Other responsibilities as assigned.

Supervisory Responsibilities

Supervises a team of part‑time Rigging Services Technicians in accordance with company policies and rigging standards. Responsibilities include training employees; planning, assigning, coaching, mentoring, directing work; addressing complaints and resolving problems.

Education & Experience

• High School Graduate; Bachelor’s degree in related field preferred.
• Ability to interpret floor plans and three‑dimensional drawings.
• AutoCAD and/or Vectorworks proficiency.
• Understanding of rigging safety procedures.
• Familiarity with local union jurisdictions and rules.
• Minimum of five (5) years’ technical overhead rigging experience.
• ETCP certification and/or Aerial Work Platform Certification preferred.

Required Skills & Knowledge

• Strong technical rigging aptitude, including ability to calculate loads.
• Planning ability; able to build and communicate strategy and prioritize tasks.
• Adaptability; able to adapt effectively to change.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong team player.
• Commitment to best‑in‑class customer service for internal and external stakeholders.

Physical Demands

• Sit at a desk.
• Stand or walk for long periods, including up and down stairs.
• Consistently bend and stoop.
• Use hands to hold, handle, or feel.
• Reach with hands and arms.
• Talk, hear, and communicate.
• Lift up to 75‑100 pounds.

Benefits

• Generous time off with PTO, holidays, and sick/personal days.
• 401(k) with a contribution match.
• Insurance: health, vision, dental, and more.

Pinnacle Live is an E‑verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We actively foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.