OneTrust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third‑party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.
The Challenge
As a Senior Content Strategist, you will work with UX Designers and Product Managers to produce customer‑focused content. You will create and deliver in‑product content solutions that guide users through end‑to‑end lovable experiences.
Your Mission
Build customer and stakeholder relationships to help understand perspectives, behaviors, and goals for our customers and business.
Continuously assess and iterate on content standards to stay current with industry trends, accessibility standards, and emerging technologies.
Create and edit copy that is accurate, well‑researched, and aligned with evolving InfoSec and privacy practices and branding expectations.
Develop and implement measurement strategies to track the impact and success of content strategies.
Become a subject‑matter expert in assigned areas so you can write product copy that aligns with our users' goals.
Research industry trends, target audience, and competitors to inform product messaging.
Optimize content strategies by participating in continuous reviews and audits of the effectiveness of content inside product workflows, including recommendations for new and existing documentation that support the customer journey.
Advocate and evangelize content strategy and best practices across stakeholder touchpoints.
Meet with your content team to discuss and collaborate on content projects, templates, and best practices.
Collaborate with UX Designers and Product Managers to ensure accurate content themes across the product, helping our customers seamlessly move between clouds and modules.
You Are
Minimum of 5 years of experience in content strategy and creation.
Enjoy finding opportunities to help guide customers, so they don’t get stuck.
Have experience researching domains and collaborating with a design team.
Driven by understanding user behaviour.
Experience designing content strategies that account for organizations of different sizes, goals and maturity levels and can tailor content strategies.
Know how to analyze various stakeholder, customer, and team inputs to lead the copy conversation and provide recommendations with authority.
Resilient. Can manage multiple input points, meet varying deadlines, be realistic about project releases, and know where to put efforts.
Have a portfolio of UX writing to share.
Experience working in the InfoSec or privacy industry would be an asset.
Experience delivering content for a global audience would be an asset.
Salary Range
$88,875 – $133,312.50 USD (annual base pay)
Where We Work
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Benefits
Comprehensive healthcare coverage
Flexible PTO
Equity RSUs
Annual performance bonus opportunities
Retirement account support
14+ weeks of paid parental leave
Career development opportunities
Company‑paid privacy certification exam fees
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by local laws.
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