Aimbridge Hospitality is hiring: TownePlace Suites Phoenix Chandler Fashion Cent

Address: 3635 W Chandler Blvd, Chandler, AZ, 85226

Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

Key Skills / Responsibilities

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits (After Initial Waiting Period)

• Daily Pay – Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

When visiting Chandler, AZ, book your room at TownePlace Suites by Marriott Phoenix/Chandler Fashion Center. We are one of the top extended‑stay hotels near historic downtown Chandler, Phoenix, AZ, and are located just a five‑minute walk from the Chandler Fashion Center Mall. Our Marriott hotel in Chandler, AZ, offers top‑notch amenities and facilities. All rooms come with free Wi‑Fi and a flat‑screen TV with premium cable channels. Our 1‑Bedroom Suites come with separate living and sleeping areas and a fully‑functional kitchen stocked with everything you need to cook a great meal. If you don’t feel like cooking, start your day with our complimentary buffet breakfast, available daily. Also be sure to check out our outdoor pool and 24‑hour fitness center while you’re here. Whether you’re planning to stay for just one night, a full week or more, our extended‑stay hotel in Chandler, AZ has everything you’ll need for a memorable trip. Our goal is to make every guest feel at home. What sets us apart is our team‑oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand‑up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people‑first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!