Video Operations Specialist(VOS) - (Fulltime) Job at The Dignify Solutions, LLC

Video Operations Specialist (VOS) - Fulltime

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• 5 - 7 years of experience in Network Operations Center (NOC) as an L2 engineer or Team lead in a Video Network Operations Center(NOC) or technical support center technician/engineer or network troubleshooting involved with broadcast, streaming, OTT platforms, MVPD Operations
• Good understanding of NOC monitoring tools and event handling
• Good understanding of ITIL processes
• Good understanding of data networking / data communications / video networking technologies
• Must have good understanding of switching/routing technologies and working knowledge on Cisco/Juniper device CLIs
• In depth understanding and experience in Audio/Video technologies (of MPEG-4/H.264, HEVC/H.265, ASI, MPEG2 Transport Streams, ASI, (HD-)SDI ATSC, PCM, AC3)
• Experience in at least one video platform (e.g Telestream/Tektronix, Medius/Sentry, Sencore, Tag, etc) with solid understanding of all relevant video platforms.
• Experience with a Video Delivery Network in at least two areas (e.g: Acquire, Encode, Encrypt, Deliver).
• Should be able to perform advanced troubleshooting on audio/video technologies / IPTV platform / switching and routing protocols.
• Provide guidance to Video Operations Analysts (Tier 1 / Level 1 teams)
• Perform problem management and develop post mortem reports in coordination with Video Operations Analysts Leads (Tier 1 / Level 1 team Leads)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

Austin, TX – $45,000.00 – $85,000.00 – 13 hours ago