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Metropolitan New York Library Council

Manager of Business & Career Services at Brooklyn Public Library

Metropolitan New York Library Council, New York, New York, us, 10261

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Manager of Business & Career Services at Brooklyn Public Library Employer: Brooklyn Public Library | Posted: April 30, 2025 | Application Deadline: May 30, 2025 | Location: Brooklyn, New York | Type: Full Time (In Person) | Salary: $90,000 – $94,000 per year

The Manager of Business & Career Services, under the supervision of the Director of Adult Learning, leads the Business & Career Center (B&CC). The manager works with multiple stakeholders to manage workforce and economic development spaces, programs, services, partnerships, and resources at Central and in the branches. The role provides adaptive leadership on the long‑term vision and strategic plan supporting the needs of jobseekers, entrepreneurs, investors, consumers, young adult and non‑traditional students, and partners throughout the borough.

Responsibilities

Provides adaptive leadership and strategic vision for workforce and economic development

Supervises B&CC staff as well as online and onsite services, programs, and outreach; resolves staffing and patron issues and concerns

Collaborates with B&CC supervisors to develop, implement, and track institutional and departmental goals and priorities; build individual and team workplans

Manages and monitors work teams and special team projects with colleagues; delegates to other supervisors and staff as necessary to manage workload

Oversees B&CC’s operational and grant budgets, financial tracking, and reporting

Secures funding in collaboration with Development from foundations, grants, and donors for existing and new initiatives and projects

Manages B&CC physical space/offsite presence as well as user experiences onsite and online; works closely with Central and branch supervisors to manage spaces and programs

Works with staff to identify, evaluate, and purchase B&CC content/materials to develop and enhance the collection in various formats

Develops and maintains good working relationships with other providers of education and job information and partners in economic and community development

Works with departments including MAC, Finance, IT, and Strategic Planning, etc.

Helps maintain B&CC virtual visibility and presence including its webpages, LibGuides, Wiki pages, tutorials, and program recordings

Participates in the Adult Learning leadership team and supports efforts to meet WIOA and other grant and institutional mandates and priorities

Serves as a point person for media inquiries pertaining to workforce and economic development

Performs direct public service library work onsite or online as necessary

Serves on various BPL committees and teams; participates in citywide taskforces as necessary

Performs other duties as assigned

Qualifications

M.L.S. from an ALA accredited library school required; undergraduate and/or graduate degree in business or related fields a plus

Qualified for a public librarian’s professional certificate issued by New York State

Minimum 5 years of supervisory and/or management experience

Facilitates and fosters BPL and departmental core values

Excellent organizational and customer service/interpersonal skills

Excellent written and oral communication with the ability to work well with others

Ability to effectively lead and coach diverse teams and individual staff

Strong conflict resolution and team building skills

Skills managing budgets, allocating resources, and producing financial reports

Experience initiating and building strategic partnerships and collaboration

Ability to prepare and monitor long term and short‑term goals; skills presenting and reporting

Basic knowledge of current and emerging library trends

Experience conducting outreach and marketing programs in print, in person, and on social media

Working knowledge of Microsoft Office applications, the library’s electronic reference resources and business databases; familiarity with online platforms like MS Teams, Zoom, WebEx, Tableau, Airtable, and Asana

Project and grant management experience/training highly desirable

Must be able to work a varied schedule, including evenings and Saturday

Some travel required, Ability to drive a plus

Ability to lift and carry programming materials

This is a non‑union, exempt position with a salary range of $90,000 – $94,000.

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