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Highgate

Director of Sales & Marketing - Kaimana Beach Hotel

Highgate, Honolulu, Hawaii, United States, 96814

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Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion in assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record of innovation, Highgate provides expert guidance through all stages of the property cycle, from planning and development to recapitalization or disposition. They continue to develop bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Using industry‑leading revenue management tools, they identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Kaimana Beach Hotel

Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for segments to include group, volume transient & catering. The individual is responsible for staying ahead of market trends, market share movement, and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to ensure budgeted revenues are met or exceeded. The Director of Sales is also responsible for managing the sales and marketing budget that supports revenue attainment.

Responsibilities

Responsible for leading & driving top line revenue for traditional sales segments to include group, volume transient & catering.

Assess & react to market trends, market share & the competitive hotel environment.

Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization.

Fluent in reading, assimilating, and using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting.

Understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance.

Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply.

Understand GEO source & ability to develop a plan to penetrate the primary markets.

Develop/implement key segment strategy & manage key accounts (both existing & target).

Design effective sales deployment schemes & market assignments.

Develop sales goals designed to achieve budget & market share targets.

Manage group pace measurement and set sales production goals.

Manage sales activity & travel schedule.

Qualifications

Bachelor’s degree preferred in Marketing.

At least 3 years’ experience as a sales leader, with prior hotel sales experience.

General Requirements

Experience dealing with/communicating with ownership groups and asset management.

Proficient in managing/using Delphi Sales Systems & PMS systems.

Experience working collaboratively with revenue management.

Well rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.

Excellent communication and presentation skills.

Strong interpersonal skills and ability to work in a team environment.

Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude.

Must be proficient in MS Office including Word, Excel, and Power Point.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Perform other duties as requested by management.

Seniority level

Director

Employment type

Full-time

Job function

Sales and Business Development

Hospitality

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