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Iowa

Information Specialist 3 – Content Creator

Iowa, Des Moines, Iowa, United States, 50319

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Iowa Department of Education’s mission is ensuring all students experience a world‑class education. To accomplish our mission, we need talented, passionate people working together to build an excellent education system that empowers all students to achieve their full potential.

Do you enjoy developing effective communication strategies, creating content that resonates with target audiences, and managing projects? If yes, look no further. We are looking for an experienced communications professional to support the priorities of the Iowa Department of Education.

We are seeking a dynamic and experienced communication expert to join our team as an Information Specialist 3 in the Bureau of Communications. In this role, you will be the primary content creator and creative storyteller for the Department, focusing on priorities across the Division of Higher Education. This position leads work on creating original content and drives key messaging through a range of channels, including social media, website content, news stories, feature stories and video content. This position develops and implements internal and external strategies to ensure unified, consistent and positive messaging that defines and promotes the priority work of the Iowa Department of Education.

Your Responsibilities

Serve as writer and content creator for the Department, particularly related to programs and initiatives for the Division of Higher Education, which includes career and technical education, concurrent enrollment, college and career planning, work‑based learning, education outcomes, postsecondary readiness, financial aid and FAFSA completion, and other initiatives. Interview Departmental officials, employees and external contacts to obtain information about various aspects of programs.

Build out an editorial calendar and social media schedule in collaboration with other communication content creators to plan news coverage using a combination of written and visual content, including newsletters, feature stories, news articles, special reports, agency publications, social media posts, video and other web and print materials. Create timely and relevant written content and quickly execute story assignments. Write engaging headlines and copy and work with the Department’s graphic designers and video producer on complementary visuals. Craft social media messaging that draws traffic, increases engagement and grows followers.

Coordinate communication priorities for assigned areas and develop, implement and maintain communications strategies to support each in consultation with the Department’s director and deputy director of communications. Ensure content is on‑brand and consistent in terms of style, quality and tone of voice across multiple channels. Recommend appropriate channels and platforms to reach different audiences.

Assist with design and layout of informational materials in collaboration with the design team.

Curate new clips for the Department on local, statewide and national reported covering the Iowa Department of Education and reported stories impacting education in Iowa.

Coordinate responses to requests received from the public and other stakeholders for informational materials. Maintain library and files of source materials.

Candidates are encouraged to include detailed information about their relevant experience in their application, or submit a cover letter and resume in addition to their application.

Credentials If you wish to review a copy of the Position Description Questionnaire, please contact idoe.hr@iowa.gov.

To ensure full consideration for this position, all requested materials must be completed and uploaded through the NEOGov online application process.

Hours 8:00 a.m. – 4:30 p.m., Monday – Friday; some nights and weekends, occasional in‑state and out‑of‑state travel

Location Grimes State Office Building

Work Unit Department of Education Division: Chief of Staff Bureau of Communications

A successful candidate will bring or have the ability and desire to learn

Passion for pursuing common goals in pursuit of public service.

Knowledge of educational programs administered by the Iowa Department of Education.

Ability to move projects forward with minimal supervision.

Ability to interpret and break down highly technical language and present information in an understandable manner.

Strong written and verbal communication skills.

Strong editorial and project management skills.

Strong time management skills with ability to work well independently and as part of a high‑performing team.

Ability to manage self in relation to prioritization and time management

Strong written and verbal communication skills

Ability to interpret and break down highly technical and regulatory language, and present information in an understandable manner

Conflict resolution and interpersonal skills

Desire to work with diverse teams and stakeholders

Desirable or Required Qualifications

Experience utilizing Google Workspace

Experience writing and editing copy in AP Style

Experience creating, managing and optimizing a company’s presence on social media platforms

What’s in it for you

Opportunities to make a widespread difference in the lives of children, their families, and Iowa communities

Collaborative, positive work environment

Talented and passionate work colleagues that will help you learn and grow

Opportunities to collaborate with experts from around the country

Employee discounts from a variety of vendors

Competitive salary and benefits package:

Benefits: https://das.iowa.gov/sites/default/files/hr/documents/employment/Benefits_Beyond_the_Paycheck.pdf

https://eservices.iowa.gov/icpp/index.faces

Minimum Requirements

Graduation from an accredited four‑year college or university with a degree in journalism, public relations, graphic design, or communications and experience equal to four years of full‑time work planning and developing content for dissemination through traditional media (newspapers, publications, radio, and television), websites, social media, and/or public speaking.

All of the following (a and b): a. Four years of full‑time work experience in planning and developing content for dissemination through traditional media (newspapers, publications, radio, and television), websites, social media, and/or public speaking; and b. A total of four years of education and/or full‑time experience (as described in part a), where thirty semester hours of accredited college or university course work in journalism, public relations, graphic design, or communications equals one year of full‑time experience.

Number two above, where twenty‑four semester hours of postgraduate coursework in journalism, public relations, graphic design, or communications from an accredited college or university may substitute for one year of the required full‑time work experience.

Current, continuous experience in the state executive branch that includes experience equal to 18 months of full‑time work as an Information Specialist 2.

For additional information, please click on this link to view the job description.

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