Product Owner, Intelligent Video Job at Crestron Electronics in Boston

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At Crestron Electronics, we build technology that integrates systems across homes and commercial buildings. Our products allow control of audio‑visual, lighting, security, building management, and HVAC with a single button, integrating solutions such as Microsoft Teams, Zoom, Google Meet, and Cisco WebEx.

Responsibilities

• Define and groom the feature backlog to align development with strategic goals and deliver maximum value to customers.
• Write detailed user stories and requirements for new features and products.
• Lead agile teams—engineering, partners, and quality engineering—through the development process to realize the product roadmap.
• Work with the quality engineering team to define acceptance criteria and refine test plans.
• Coordinate resolution of technical issues escalated to engineering and monitor customer support trends to maintain a high‑quality product.
• Collaborate closely with peers to ensure cohesion across products and refine ideas and plans.
• Engage with marketing, sales, training, and support to ensure product success as a subject‑matter expert across the organization.
• Keep abreast of the competitive landscape and technology trends to craft and refine the roadmap and identify opportunities for differentiation.
• Present software, hardware, and integrated solutions virtually or in person and participate in industry tradeshows.
• Lead and collaborate with teams to ensure development labs and demo spaces are up to date and configured properly.

Qualifications

• Bachelor’s Degree in Computer Science or Engineering.
• Ability to travel up to 20%.
• 3–5 years in a technical role (product engineering, product management, technical sales, support, etc.) in the AV/UC or related technology field.
• 3+ years working with integrated hardware and software solutions.
• Experience with Scrum or other Agile methodologies preferred.
• Self‑starter with proven ability to learn new technologies and quickly apply them to support real‑world projects.
• Proficiency with unified communications platforms from providers such as Microsoft Teams, Zoom, Google Meet, and Cisco WebEx, including software and hardware UC solutions.
• Proficiency with networking technologies, streaming video protocols (H.264, AV1, NDI, etc.), video processing, switching tools (Wirecast, OBS, etc.), and distributed video technologies.
• Proficiency with machine learning and computer vision technologies, AI models, and integration into live video pipelines.
• Proficiency with PTZ and ePTZ camera technologies.
• Excellent written and verbal communication skills and the ability to lead meetings, set expectations, and hold people accountable for delivering the expected product.
• Team player with visible company spirit and the ability to quickly gain the trust of key stakeholders, end‑users, and co‑workers.

Crestron Electronics offers a competitive total compensation package including medical, dental, vision, life insurance, short‑term disability, 401K with company match, paid time off, holidays, on‑site amenities at NJ Headquarters, TX Facilities, and fitness centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on building a workforce of unique individuals whose passion inspires us to create and revolutionize industry‑leading products and services.

EOE/M/F/D/V

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