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Edelman

Social Media Manager

Edelman, Chicago, Illinois, United States, 60290

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Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

As a

Community Manager (CM) , you will be the brand’s eyes and ears on social and will partner closely with internal and client teams in content ideation and copywriting, bring social-first thinking to brainstorms, and have a nose for real-time opportunities and social trends. You will also partner closely with the account and client teams to develop, manage, and post approved social responses, proactively flag opportunities to the team, and work with strategy and analytics to provide insights and recommendations based on what the community is saying.

Responsibilities

Engage with audiences across TikTok, Instagram, Threads, LinkedIn, YouTube, and other platforms—proactively and responsively

Write and edit copy for posts and community interactions, consistently representing the brand’s voice and tone

Surface trends, social insights, and engagement opportunities in real time

Contribute to brainstorms and quick-turn campaigns, bringing a social-first mindset to the table

Partner with strategy and analytics to inform recommendations based on community behavior and platform trends

Maintain and update editorial calendars and content trackers

Identify risks and opportunities across platforms and elevate as needed

Strengthen processes and workflows for community management, moderation, and client reporting

Build strong client relationships through thoughtful communication, insights, and trusted counsel

Basic Qualifications

At least 1 year of professional experience in social media, community management, or related communications roles

Bachelor’s degree or equivalent work experience

Preferred Qualifications

Experience engaging on behalf of brands across core platforms including TikTok, Instagram, X, Threads, LinkedIn, and YouTube

Strong writing and editorial skills with a clear understanding of tone, brevity, and audience nuance

Deep interest in digital culture and the ever-changing social media landscape

Exceptional attention to detail, time management, and organization

Comfortable navigating client conversations and supporting real-time response moments

Familiarity with social media tools and platform-native analytics

Knowledge of influencer culture and tastemakers across platforms

Experience working on social media for large brands is a plus

Experience supporting live events or real-time brand engagement activations is a bonus

$50,000 - $70,000 a year

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

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