Jobs via Dice
Technical Writer for a well-known consumer device company in Sunnyvale, CA
Jobs via Dice, Sunnyvale, California, United States, 94087
Technical Writer for a well-known consumer device company in Sunnyvale, CA
Dice is the leading career destination for tech experts at every stage of their careers. Our client, OSI Engineering, Inc., is seeking a
Technical Writer
to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you will collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world‑class service materials that enhance the customer repair experience.
Job Responsibilities
Develop clear and accurate hardware repair procedures and documentation
Create training materials to support technician learning and workflow understanding
Ensure technical content is concise, consistent, and easy to follow
Collaborate with cross‑functional teams to maintain accuracy and clarity in documentation
Support continuous improvement of service and repair content quality
Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics
Key Qualifications
Excellent communication, collaboration, and organizational skills
Ability to research technical topics and convey technical information to readers of varying skill and experience
Experience writing step-by-step hardware procedures
Ability to balance multiple tasks for several projects at the same time, often on short timelines
Experience with style guides (experience writing globally and accessibly is a plus)
Experience with content management systems, digital asset management, word processing, and spreadsheet apps
Trustworthy; often information is confidential
Education Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required.
Key Note Please include a portfolio showcasing sample scripts you have written, along with links or references to the resulting video content (if available), even if you were not the video producer.
Employment Details
Type: Contract
Duration: 3 months with extension
Work Location: Sunnyvale, CA (100% on-site)
Pay rate: $50.00 - $74.50 (DOE)
Job Attributes
Seniority level: Entry level
Employment type: Full‑time
Job function: Marketing, Public Relations, and Writing/Editing
Industry: Software Development
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Technical Writer
to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you will collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world‑class service materials that enhance the customer repair experience.
Job Responsibilities
Develop clear and accurate hardware repair procedures and documentation
Create training materials to support technician learning and workflow understanding
Ensure technical content is concise, consistent, and easy to follow
Collaborate with cross‑functional teams to maintain accuracy and clarity in documentation
Support continuous improvement of service and repair content quality
Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics
Key Qualifications
Excellent communication, collaboration, and organizational skills
Ability to research technical topics and convey technical information to readers of varying skill and experience
Experience writing step-by-step hardware procedures
Ability to balance multiple tasks for several projects at the same time, often on short timelines
Experience with style guides (experience writing globally and accessibly is a plus)
Experience with content management systems, digital asset management, word processing, and spreadsheet apps
Trustworthy; often information is confidential
Education Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required.
Key Note Please include a portfolio showcasing sample scripts you have written, along with links or references to the resulting video content (if available), even if you were not the video producer.
Employment Details
Type: Contract
Duration: 3 months with extension
Work Location: Sunnyvale, CA (100% on-site)
Pay rate: $50.00 - $74.50 (DOE)
Job Attributes
Seniority level: Entry level
Employment type: Full‑time
Job function: Marketing, Public Relations, and Writing/Editing
Industry: Software Development
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