Thrive Communities is hiring: Community Manager in Kent

Feel Seen at Thrive!

Learn more about Township Lake Meridian at www.townshiplakemeridian.com

Salary: $31 - $33 per hour

Schedule: Part‑Time Monday, Wednesday & Thursday; 9am - 6pm

Thrive is dedicated to building supportive communities through a boutique, at‑scale property‑management approach. Our goal is to create a community where people feel seen, thrive, and enjoy a workplace culture of connection, compassion and fun.

Benefits

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long‑term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Opportunity to serve on company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company‑wide parties and events

Job Responsibilities

Financial Oversight

• Assist in the formulation of budgets.
• Remain within established budget guidelines.
• Ensure all rents are collected on time and posted to systems.
• Manage evictions, utility cut‑offs, and landlord liens for delinquent rents.
• Submit and approve invoices promptly.
• Complete month‑end procedures and reports (deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity, gross potential rent).
• Safeguard and reconcile the property credit card per accounting policies.

Personnel & Leadership

• Hire, train, empower, supervise, and discipline on‑site staff (with documentation); under guidance of leadership and HR.
• Conduct new employee orientation, annual performance reviews, time‑sheet approvals, and staffing guidelines.
• Provide ongoing training and coaching for office staff (marketing, leasing paperwork, safety, etc.).

Administrative / Office / Compliance

• Ensure lease files comply with MFTE, Section 8, and other affordable program requirements.
• Open office on schedule; maintain condition of office and model apartments.
• Attend quarterly corporate management meetings.
• Maintain daily, weekly, and monthly records; submit required reports.
• Prepare for audits and complete annual reporting.

Resident Relations

• Build a sense of community and maintain positive customer‑service attitude.
• Inspect move‑in/move‑out residential units; review notices to vacate.
• Implement policies to maintain resident communications (complaints, service requests).

Maintenance

• Walk and inspect property; verify condition of vacant apartments.
• Update make‑ready board; coordinate with maintenance staff for timely re‑conditioning.
• Oversee or delegate to Maintenance Supervisor vendor/contractor communications.
• Monitor maintenance activities.

Marketing / Leasing

• Conduct monthly market surveys and share trend reports.
• Show property and handle incoming calls; complete paperwork.
• Maintain market awareness via trade publications and professional groups.

Safety and Risk Management

• Report all incidents to Regional Manager and appropriate departments.
• Ensure workers' compensation claims are reported with proper paperwork.
• Familiarize with property‑specific safety policies (Water Intrusion, AMG, etc.).
• Complete safety checklists; hold monthly safety meetings.

General

• Conduct all business per company policies.
• Perform additional duties assigned by Regional Manager.

Desired Skills & Experience

• 3+ years property‑management experience or equivalent.
• 6+ months supervisory experience; strong leadership skills.
• Certified Apartment Manager (CAM) preferred.
• High School Diploma or equivalent preferred.
• Experience with Yardi/CRM and On‑Site preferred.
• History of accurate reporting and budget oversight.
• Experience in daily pricing and market demand adjustments.

Desired Competencies

• Detail orientation with timely reporting.
• Understanding of property budgeting and accounting.
• Ability to work fast‑paced, customer‑service oriented.
• Understanding of industry terms.
• Conflict de‑escalation and calm demeanor.
• Respect for diverse cultures.
• Communication effectiveness, trust building, equity awareness.
• Thorough communication with residents, vendors, staff, and leadership.
• Performance under pressure; meeting multiple deadlines.
• Team work; delegation; independent work.
• Open to feedback and positive growth.
• Strong problem‑solving.
• Professional, pleasant demeanor with stakeholders.
• Time‑management, organization, prioritization.
• Resident retention focus.
• Proficient in Microsoft Word, Outlook, Excel.
• English proficiency with correct grammar and punctuation.

Physical Requirements

• Stand, walk, or sit as required; ~60% on feet, 40% at desk.
• Constant typing, writing, and computer use.
• Occasional bending/stooping, climbing stairs, pushing/pulling, reaching above shoulder.
• Lift/push/pull up to 25 lbs occasionally; frequent 20 lbs.
• For more info, contact Careers@thrivecommunities.com.

Equal Employment Opportunity

Diversity is celebrated. We provide equal opportunities and accommodations in line with EEOC and other laws.

Background Check & Drug Screen Policy

We conduct background checks and drug screens post‑offer. Contact careers@thrivecommunities.com for details.

• Amphetamines (including meth).
• Cocaine metabolites.
• Opiates (codeine, morphine).
• Phencyclidine (‘PCP’).

Thrive Communities reserves the right to modify this policy at any time.

Seniority level: Mid‑Senior level

Employment type: Part‑time

Job function: Marketing and Sales