Honeywell
Honeywell is currently looking for an experienced Sr. Technical Writer.
You will report directly to our Sr. Manager of Customer Success, and you’ll work out of our Pittsburgh, PA location on-site.
In this role, you will enhance customer experience and drive product adoption by managing the delivery of high-quality technical software documentation through cross-functional collaboration, process efficiency, compliance, and continuous improvement.
• Planning, organizing, and writing customer documentation for software products and solutions.
• Working closely with product development and technical teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience.
• Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to deliver documents on time and on budget.
• Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
• Monitoring and evaluation accumulation of any backlog items and seeking innovative solutions to address – such as video documentation or use of AI tools
• Modeling Honeywell core values and behaviors.
• Portfolio demonstrating your excellent technical communications skills, especially written communication.
• Experience working with distributed teams.
• Proven skills in decision making, strategic thinking, and planning for and adjusting to change.
MUST HAVES
Minimum of 5 years of proven experience in technical writing, preferably in a senior role.
Strong knowledge of technical writing principles, processes, style guides, and documentation standards.
Proficiency in using workspace tools such as MadCap Flare.
Experience working in an agile environment for at least 1 year.
Ability to effectively communicate complex technical concepts to a non-technical audience.
WE VALUE
Bachelor's degree
Strong leadership and mentorship skills.
Experience with scheduling/project management.
Attention to detail and commitment to delivering high-quality documentation.
Demonstrated experience with innovation and adapting to change
Ability to work in a fast-paced and deadline-driven environment.
Excellent organizational skills.
Positive approach towards collaboration and teamwork.
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays .For more Honeywell Benefits information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: 11/07/2025
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
You will report directly to our Sr. Manager of Customer Success, and you’ll work out of our Pittsburgh, PA location on-site.
In this role, you will enhance customer experience and drive product adoption by managing the delivery of high-quality technical software documentation through cross-functional collaboration, process efficiency, compliance, and continuous improvement.
• Planning, organizing, and writing customer documentation for software products and solutions.
• Working closely with product development and technical teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience.
• Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to deliver documents on time and on budget.
• Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
• Monitoring and evaluation accumulation of any backlog items and seeking innovative solutions to address – such as video documentation or use of AI tools
• Modeling Honeywell core values and behaviors.
• Portfolio demonstrating your excellent technical communications skills, especially written communication.
• Experience working with distributed teams.
• Proven skills in decision making, strategic thinking, and planning for and adjusting to change.
MUST HAVES
Minimum of 5 years of proven experience in technical writing, preferably in a senior role.
Strong knowledge of technical writing principles, processes, style guides, and documentation standards.
Proficiency in using workspace tools such as MadCap Flare.
Experience working in an agile environment for at least 1 year.
Ability to effectively communicate complex technical concepts to a non-technical audience.
WE VALUE
Bachelor's degree
Strong leadership and mentorship skills.
Experience with scheduling/project management.
Attention to detail and commitment to delivering high-quality documentation.
Demonstrated experience with innovation and adapting to change
Ability to work in a fast-paced and deadline-driven environment.
Excellent organizational skills.
Positive approach towards collaboration and teamwork.
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays .For more Honeywell Benefits information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: 11/07/2025
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.