CommUnityCare Health Centers
Strategic Communications Partner, Executive Office
CommUnityCare Health Centers, Austin, Texas, us, 78716
Strategic Communications Partner, Executive Office
The Strategic Communications Partner serves as the primary communications advisor and content lead for the Office of the CEO at CommUnityCare Health Centers. This role supports both the CEO and Deputy CEO (Chief Strategy Officer) in communicating organizational priorities, progress, and impact across internal and external audiences.
Working within the Strategy team and in partnership with the Communications Department, the position manages the flow of executive-level communication—internal and external—supporting transparency, engagement, and alignment across the CommUnityCare + Central Health system. The ideal candidate is a thoughtful writer, strategic listener, and skilled project manager who can navigate the pace and complexity of a large, multi-site ambulatory care organization.
Essential Functions
Develop talking points, speeches, op-eds, internal messages, and presentation materials for the CEO and Deputy CEO.
Capture and maintain the CEO’s authentic voice while aligning with CommUnityCare’s brand and mission.
Anticipate communication needs tied to strategic initiatives, governance cycles, and system priorities.
Internal Storytelling & Staff Engagement
Craft messages that connect staff to mission, vision, and strategy.
Partner with People, Operations, and Communications to ensure consistent internal narrative across channels (emails, town halls, videos, intranet).
Source frontline stories that demonstrate impact and progress toward strategic goals.
External Visibility & System Alignment
Coordinate with Central Health’s Communications team to align external messaging and media opportunities.
Prepare briefings and remarks for community and partner events, public meetings, and joint communications.
Support the CEO’s and Deputy CEO’s participation in public panels, thought‑leadership pieces, and high‑profile engagements.
Strategic Planning & Intelligence
Track system developments, policy discussions, and community issues to inform executive messaging.
Collaborate with the Strategy team to ensure communications reflect organizational priorities and data insights.
Monitor and synthesize insights from policy developments, community health data, and governance discussions to inform CEO and Deputy CEO messaging.
Provide brief strategic analyses and contextual summaries to anticipate questions, shape public remarks, and align external messaging with system priorities.
Serve as a bridge between strategy, communications, and policy—ensuring our external voice is grounded in accurate data, current context, and foresight.
Support development of executive reports, dashboards, and board materials.
Content & Workflow Management
Maintain an organized calendar of key communications moments and deliverables.
Develop templates and frameworks for consistent CEO updates.
Integrate AI and digital tools to improve writing efficiency and visual storytelling while maintaining human oversight.
Knowledge, Skills and Abilities
Strong writing, editing, and storytelling skills with the ability to adapt voice and tone for executive communications.
Strategic thinking and judgment to align content with organizational goals and priorities.
Ability to manage multiple projects and deadlines in a fast‑paced environment with minimal supervision.
High emotional intelligence and interpersonal skills to collaborate effectively with executives and cross‑functional teams.
Familiarity with digital communication platforms and analytics (e.g., intranet, social media, email campaigns, content management systems).
Minimum Education Bachelor’s Degree (higher degree accepted) in Communications, Journalism, Public Policy, English, or related field. Required.
Minimum Experience 8 years of experience in executive communications, journalism, or strategic storytelling roles.
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Working within the Strategy team and in partnership with the Communications Department, the position manages the flow of executive-level communication—internal and external—supporting transparency, engagement, and alignment across the CommUnityCare + Central Health system. The ideal candidate is a thoughtful writer, strategic listener, and skilled project manager who can navigate the pace and complexity of a large, multi-site ambulatory care organization.
Essential Functions
Develop talking points, speeches, op-eds, internal messages, and presentation materials for the CEO and Deputy CEO.
Capture and maintain the CEO’s authentic voice while aligning with CommUnityCare’s brand and mission.
Anticipate communication needs tied to strategic initiatives, governance cycles, and system priorities.
Internal Storytelling & Staff Engagement
Craft messages that connect staff to mission, vision, and strategy.
Partner with People, Operations, and Communications to ensure consistent internal narrative across channels (emails, town halls, videos, intranet).
Source frontline stories that demonstrate impact and progress toward strategic goals.
External Visibility & System Alignment
Coordinate with Central Health’s Communications team to align external messaging and media opportunities.
Prepare briefings and remarks for community and partner events, public meetings, and joint communications.
Support the CEO’s and Deputy CEO’s participation in public panels, thought‑leadership pieces, and high‑profile engagements.
Strategic Planning & Intelligence
Track system developments, policy discussions, and community issues to inform executive messaging.
Collaborate with the Strategy team to ensure communications reflect organizational priorities and data insights.
Monitor and synthesize insights from policy developments, community health data, and governance discussions to inform CEO and Deputy CEO messaging.
Provide brief strategic analyses and contextual summaries to anticipate questions, shape public remarks, and align external messaging with system priorities.
Serve as a bridge between strategy, communications, and policy—ensuring our external voice is grounded in accurate data, current context, and foresight.
Support development of executive reports, dashboards, and board materials.
Content & Workflow Management
Maintain an organized calendar of key communications moments and deliverables.
Develop templates and frameworks for consistent CEO updates.
Integrate AI and digital tools to improve writing efficiency and visual storytelling while maintaining human oversight.
Knowledge, Skills and Abilities
Strong writing, editing, and storytelling skills with the ability to adapt voice and tone for executive communications.
Strategic thinking and judgment to align content with organizational goals and priorities.
Ability to manage multiple projects and deadlines in a fast‑paced environment with minimal supervision.
High emotional intelligence and interpersonal skills to collaborate effectively with executives and cross‑functional teams.
Familiarity with digital communication platforms and analytics (e.g., intranet, social media, email campaigns, content management systems).
Minimum Education Bachelor’s Degree (higher degree accepted) in Communications, Journalism, Public Policy, English, or related field. Required.
Minimum Experience 8 years of experience in executive communications, journalism, or strategic storytelling roles.
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