COCM
Leasing and Marketing Manager - University of Akron
$52,000.00/yr - $56,000.00/yr
Job Title:
Leasing and Marketing Manager Reports To:
Associate Director of Operations Location:
University of Akron, Akron, Ohio Compensation:
$52,000.00-$56,000.00 per year and a comprehensive benefits package. FLSA Status:
Exempt
Company Information:
Capstone On-Campus Management (COCM), headquartered in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non‑profits and/or properties highly affiliated with a university.
Summary Serving the University of Akron’s Residence Life and Housing (RLH) department, this position develops and implements creative marketing strategies to promote academic year and summer on‑campus living opportunities. The successful candidate will create digital media and print content, manage promotional outreach to internal and external clients, track engagement effectiveness, and support summer conference management by partnering with the Associate Director of Operations and the Director of the Student Union, Conference, & Events Services to manage bookings from inquiry through campus arrival.
Responsibilities
Develop and execute the annual on‑campus living and summer conference marketing plans.
Create and maintain promotional materials, including brochures, flyers, email campaigns, and social media content promoting residential facilities and summer conferences.
Manage website content in alignment with the university brand strategy.
Coordinate contracted photography, videography, and other media assets for marketing housing initiatives.
Design and implement specialized marketing campaigns to target audiences.
Track, analyze, and report on marketing campaign performance and engagement metrics.
Identify and pursue new residential prospects (with a focus on transfer students) and summer conference opportunities.
Collaborate with campus colleagues and regional, county, and city leadership to promote academic year housing and short‑term summer living options.
Administer booking of prospective residential conference groups, including contract management, dining service plans, and fee collection.
Assist the Associate Director of Operations with on‑site conference activities, including registration, guest relations, and event support.
Provide customer service via email, phone, and in‑person interactions including work orders and resident support.
Support general facility management and administrative operations, including keys, locks, and card access.
Participate in the manager on‑call duty rotation.
Perform other duties as assigned.
Qualifications
Bachelor’s degree in business, marketing, communications, hospitality, or a related field.
2–3 years of experience in on‑campus housing operations, college event management, hospitality, sales/marketing, or a related field.
Leadership skills and the ability to take initiative in managing projects.
Experience developing targeted marketing campaigns to enhance client engagement and increase occupancy.
Strong interpersonal, communication, and customer service skills.
Ability to work effectively with diverse populations.
Proficiency with Microsoft Office and standard office equipment.
Experience with design tools such as the Adobe Creative Suite, Canva, and basic HTML.
Exceptional organizational skills, attention to detail, and ability to multitask in a fast‑paced environment.
Ability to build collaborative relationships with university partners and stakeholders.
Ability to serve in the on‑call rotation responding to after‑hours incidents and report to campus within 40 minutes.
Work Environment and Physical Demands The job is mid‑to‑high paced, moderate noise. Regularly required to sit; use hands to handle or feel and talk or hear. Frequently required to walk, climb stairs and reach with hands and arms. Occasionally required to stand, stoop, kneel, crouch or crawl. Must occasionally lift and/or move up to 35 pounds. Reasonable accommodations may be made for individuals with disabilities.
Benefits Competitive benefits package, including health, dental, vision coverage, and 401(k).
Equal Employment Opportunity Capstone On-Campus Management (COCM) provides equal employment opportunities to all individuals. Employment decisions will be based on qualifications and abilities. COCM does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
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Job Title:
Leasing and Marketing Manager Reports To:
Associate Director of Operations Location:
University of Akron, Akron, Ohio Compensation:
$52,000.00-$56,000.00 per year and a comprehensive benefits package. FLSA Status:
Exempt
Company Information:
Capstone On-Campus Management (COCM), headquartered in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non‑profits and/or properties highly affiliated with a university.
Summary Serving the University of Akron’s Residence Life and Housing (RLH) department, this position develops and implements creative marketing strategies to promote academic year and summer on‑campus living opportunities. The successful candidate will create digital media and print content, manage promotional outreach to internal and external clients, track engagement effectiveness, and support summer conference management by partnering with the Associate Director of Operations and the Director of the Student Union, Conference, & Events Services to manage bookings from inquiry through campus arrival.
Responsibilities
Develop and execute the annual on‑campus living and summer conference marketing plans.
Create and maintain promotional materials, including brochures, flyers, email campaigns, and social media content promoting residential facilities and summer conferences.
Manage website content in alignment with the university brand strategy.
Coordinate contracted photography, videography, and other media assets for marketing housing initiatives.
Design and implement specialized marketing campaigns to target audiences.
Track, analyze, and report on marketing campaign performance and engagement metrics.
Identify and pursue new residential prospects (with a focus on transfer students) and summer conference opportunities.
Collaborate with campus colleagues and regional, county, and city leadership to promote academic year housing and short‑term summer living options.
Administer booking of prospective residential conference groups, including contract management, dining service plans, and fee collection.
Assist the Associate Director of Operations with on‑site conference activities, including registration, guest relations, and event support.
Provide customer service via email, phone, and in‑person interactions including work orders and resident support.
Support general facility management and administrative operations, including keys, locks, and card access.
Participate in the manager on‑call duty rotation.
Perform other duties as assigned.
Qualifications
Bachelor’s degree in business, marketing, communications, hospitality, or a related field.
2–3 years of experience in on‑campus housing operations, college event management, hospitality, sales/marketing, or a related field.
Leadership skills and the ability to take initiative in managing projects.
Experience developing targeted marketing campaigns to enhance client engagement and increase occupancy.
Strong interpersonal, communication, and customer service skills.
Ability to work effectively with diverse populations.
Proficiency with Microsoft Office and standard office equipment.
Experience with design tools such as the Adobe Creative Suite, Canva, and basic HTML.
Exceptional organizational skills, attention to detail, and ability to multitask in a fast‑paced environment.
Ability to build collaborative relationships with university partners and stakeholders.
Ability to serve in the on‑call rotation responding to after‑hours incidents and report to campus within 40 minutes.
Work Environment and Physical Demands The job is mid‑to‑high paced, moderate noise. Regularly required to sit; use hands to handle or feel and talk or hear. Frequently required to walk, climb stairs and reach with hands and arms. Occasionally required to stand, stoop, kneel, crouch or crawl. Must occasionally lift and/or move up to 35 pounds. Reasonable accommodations may be made for individuals with disabilities.
Benefits Competitive benefits package, including health, dental, vision coverage, and 401(k).
Equal Employment Opportunity Capstone On-Campus Management (COCM) provides equal employment opportunities to all individuals. Employment decisions will be based on qualifications and abilities. COCM does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
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