ICE
Job Purpose
Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We value innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team‑based environment demonstrating strong problem‑solving and decision‑making abilities and the highest degree of professionalism.
Responsibilities
Manage all activities related to designing, planning, building, monitoring and maintenance of high performance, high availability, multimedia environments (Digital Signage, Broadcast Operations, IPTV, Video Walls, AV/IT Technologies including AV over IP networking)
Lead project design discussions around scalable media systems architecture and document requirements including system diagrams, RFPs, hardware specifications, redundancy/high availability/disaster recovery models and POCs/mockups where required
Manage project‑related relationships with AV integrators, external AV system designers, and internal business unit, and executive leadership. Review, interpret, and maintain critical service contracts with vendors and service providers
Design and maintain SLA requirements and provide technical analysis to guide teams (IT Multimedia Operations and Engineering) pre, during and post system implementation
Design robust system‑wide issue resolution workflows for NYSE Multimedia business processes which continuously improve media systems performance, including communication with the larger IT Operations team for major impact incidents to discover root cause and corrective actions
Knowledge And Experience
Bachelor's degree in computer science or related multimedia, broadcast, or technology degree
10+ year’s hands on experience in Digital Signage, Dalet, IPTV/streaming, Video Walls, AV/IT Technologies including AV over IP networking, Broadcast Control Rooms and Equipment, as well as multimedia asset management and engineering
Comprehensive knowledge of workflows around live streaming video, broadcast media systems, video editing systems, TV control rooms and connectivity
Proficient with disaster recovery, high availability and complex problem solving
Strong server‑client fundamentals with operating system and networking know‑hows in Linux, Windows and MacOS
Strong understanding of TCP/IP, Firewalls, ACLs, multicast, unicast and AV over IP networking
Strong organizational, project management and performance‑oriented time management skills
Experience being in a fast‑paced critical environment where quick decisions need to be made
Experience supporting an on‑air environment to ensure smooth operations and efficient delivery
Experience in engineering and supporting broadcast centers, studios and control rooms
Preferred
Able to work independently, handle simultaneous tasks and be adept at prioritizing
The ability to lift 50+ lbs., bend, stretch, and climb is required for this role
Strong leadership skills to guide and motivate teammates, including the ability to collaborate with executives and senior stakeholders to provide effective organizational strategies for maintaining continuous development of design and engineering best practices, processes, and daily support
Base Salary Range
The expected base salary for this role, if located in Illinois, is between $97,900 - 128,800 USD . The base salary range does not include Intercontinental Exchange’s incentive compensation. Regular full‑time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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