Inspira Financial is hiring: UX Content Designer (Remote) in Oak Brook

Join to apply for the UX Content Designer (Remote) role at Inspira Financial . You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people‑centric and client‑obsessed in every interaction; a community of forward‑thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided. Employees within a 90‑minute radius of our Oak Brook, IL headquarters are required to adhere to the company in‑office work guidelines of 4 days per month minimum from 10 am to 2 pm (one of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions. We believe there is no “perfect” candidate and encourage applying even if not all requirements are met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. Job Summary & Responsibilities User‑Centered Writing: Create clear, concise, and accessible content for product experiences across Inspira’s digital platforms (web, mobile, responsive). Deliver copy for flows such as onboarding, account claiming, investing, tooltips, error messaging, and contextual help. Content Consistency & Governance: Ensure content follows Inspira’s voice, tone, and accessibility standards. Contribute to and help maintain content documentation, guidelines, and reusable content patterns within the design system. Research Support: Use no‑code tools (such as Chameleon, FullStory, and survey platforms) to help design and launch content‑focused usability tests, comprehension studies, and A/B experiments. Documentation & Synthesis: Draft discussion guides, test scripts, and survey questions. Capture user feedback and synthesize findings into clear, actionable recommendations for product and design teams. Cross‑Functional Collaboration: Partner with Product Designers, Product Managers, Engineers, and UX Researchers to embed content early in design discussions and ensure research findings inform design outcomes. Iterative Improvement: Continuously refine product content based on user testing, analytics, and stakeholder feedback, with a focus on clarity, comprehension, and decision‑making support. Content System Contribution: Assist in expanding Inspira’s design system by documenting best practices for UI text, error states, and other reusable components. Preferred Qualifications 2–4 years of experience in UX writing, content design, or related product content roles. Bachelor’s degree in English, Communications, Journalism, Human‑Centered Design, or equivalent experience. Helpful (not required): coursework or certification in UX Writing, UX Research, or Technical Writing. Familiarity with usability testing and user research methods; experience setting up or assisting with no‑code testing tools. Experience writing content for digital products across web and mobile platforms. Comfort working in design and collaboration tools (Figma, Miro, or similar). Skills & Abilities Ability to craft clear, concise, and user‑centered content across digital interfaces. Strong collaboration skills; able to partner effectively with designers, product managers, researchers, and engineers. Detail‑oriented with a focus on consistency, accessibility, and usability. Capable of drafting lightweight research materials (test scripts, guides, surveys) and documenting findings. Strong verbal and written communication skills; comfortable presenting content and research insights to cross‑functional teams. Ability to balance multiple projects in a fast‑paced, agile environment. Other Requirements Infrequent travel Ability to provide personal transportation from time to time Attend in‑person meetings or events as requested Prolonged periods of sitting at a desk and working on a computer Pay Range $68,000–$77,000 per year Compensation & Benefits The compensation for this position will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive and bonus opportunities. Inspira provides industry‑leading benefits including, but not limited to: healthcare, 401(k) savings plan, company holidays, paid time off, parental leave, and an employee assistance program. #J-18808-Ljbffr