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Aditi Consulting

Aditi Consulting is hiring: Content Strategist in Texas City

Aditi Consulting, Texas City, TX, US, 77592

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Payrate: $35.00 - $40.00/hr.

Summary:
We are just getting started. We are looking for proactive and motivated people to join our team. We need people with a passion for both the product and an outstanding user experience - those who constantly look for solutions to problems and evaluate ways to be more efficient and effective. We are a team that thrives on people identifying ways they can contribute to get the job done. Our collective unique backgrounds and strengths help us to reach team goals. Using your start-up mindset and your experience with smartphones, you will help support and test awesome features used by millions of current Company users.

Responsibilities:
  • Write, edit, test and improve Help Center articles and customer support responses based on content strategy
  • Write, edit, test and improve content to enable Generative AI
  • Apply, maintain, and evangelize content standards and best practices
  • Use data to make content decisions and influence partners to improve Company's support experiences and troubleshoot known issues.
  • Manage multiple projects simultaneously while maintaining close attention to detail and meeting tight, frequently changing deadlines.
  • Test products to build a source of truth from technical subject-matter experts, translating knowledge into clear, concise, structured documentation.
  • Collaborate with the product and operations teams to author clear, effective and empathetic support messaging.

Qualifications:
  • Bachelor's degree from the United States (or equivalent university degree from another country) in English or another relevant field
  • 2+ years working in a technical writing or content strategy role
  • 6+ months experience working in content writing for Generative AI
  • Demonstrated critical thinking skills and track record of editorial judgment around complex and sensitive topics to manage large content sets that enable Generative AI
  • Demonstrated ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps
  • Experience with content management systems (CMS)
  • Experience with project management tools

Preferred Qualifications
  • Project management experience, working through ambiguity and managing competing priorities.
  • Knowledgeable in data analysis, editing XML and using AI tools.

Pay Transparency: The typical base pay for this role across the U.S. is: $35.00 - $40.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.

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