Principal UX Designer Job at Quince in San Francisco

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. Quince is a direct‑to‑consumer (DTC) model that cuts out middlemen and leverages just‑in‑time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First, High Quality, Essential Design, Always a Better Deal, Social & Environmental Responsibility.

The Role

Principal UX Designer

We’re looking for a Principal UX Designer to join our team – an essential hire to help build a best‑in‑class product design team at Quince. This is a unique opportunity for someone who wants to help build a best‑in‑class UX discipline from the ground up while immediately impacting the core Quince e‑commerce experience. It is a hands‑on IC role for someone who can move seamlessly between strategy and execution: shaping UX vision, designing elevated end‑to‑end experiences, and setting new standards for craft, systems, and usability.

Responsibilities

• Define and drive UX vision across key product surfaces (web, iOS, Android, B2B, and international).
• Lead end‑to‑end design for core e‑commerce experiences — from browsing and PDPs to cart, checkout, and order management — ensuring every touchpoint feels effortless, cohesive, and premium.
• Design for a modern luxury brand — bringing aesthetic sensibility and restraint to digital experiences that convey quality and trust.
• Partner closely with leadership (President, VP of Product, VP of Engineering, and cross‑functional leads) to align UX strategy with business goals.
• Introduce and operationalize user testing; define a scalable process for validation, iteration, and insight sharing.
• Partner with Product and Analytics to drive experimentation and A/B testing, translating learnings into measurable UX and conversion improvements.
• Improve and evolve our design system — refining components, documentation standards, and processes for implementation, iteration, and upkeep.
• Help establish a foundation for micro‑interactions and motion as part of our UX language, introducing this mindset to the broader team.
• Collaborate cross‑functionally to balance experimentation, data, and design excellence.
• Provide mentorship and feedback to other designers, raising the craft and consistency of the team’s work.

Qualifications

• 8+ years of product design experience, including e‑commerce or consumer‑facing platforms.
• Proven experience designing for both web and mobile (iOS + Android).
• Deep expertise in UX systems, scalable component libraries, and Figma best practices.
• Strong understanding of end‑to‑end e‑commerce journeys (shopping, cart, checkout, and post‑purchase flows).
• Experience running or collaborating on user research and usability testing.
• Sharp aesthetic sensibility — you design for a luxury brand and know the difference; you understand how to express craftsmanship, simplicity, and sophistication through digital design.
• Thoughtful about micro‑interactions, motion, and the small moments that elevate usability and delight.
• Curiosity and a strong point of view on how to incorporate AI into the design process — for efficiency, exploration, and insight generation.
• Excellent communication and storytelling skills; able to influence and inspire cross‑functionally and at the leadership level.

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range: $240,000 USD - $260,000 USD

Why Quince?

Joining Quince means being part of a mission‑driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.