ESFM® USA
COMMUNICATIONS AND ENGAGEMENT COORDINATOR
ESFM® USA, Waltham, Massachusetts, United States, 02254
COMMUNICATIONS AND ENGAGEMENT COORDINATOR
Join to apply for the
COMMUNICATIONS AND ENGAGEMENT COORDINATOR
role at
ESFM® USA
Salary: Experienced Other Forms of Compensation: Bonus
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
Job Summary We’re looking for a detail-oriented and creative
Communications & Engagement Coordinator
to support onboarding delivery, local content creation, and site engagement efforts across our R&D organization. This entry-level role is ideal for someone who enjoys connecting people, producing engaging content, and helping new hires feel welcomed and informed. You’ll work closely with cross‑functional teams to deliver meaningful experiences and communications that foster community and collaboration in a fast‑paced, innovation‑driven environment.
Key Responsibilities
Coordinate and personalize onboarding experiences, through communications, logistics, check‑ins, and resource management, to ensure new hires feel welcomed, informed, and supported.
Draft and edit internal communications and engagement platforms tailored to R&D audiences, including newsletters, updates, and announcements.
Produce localized visual and video content using enterprise tools to showcase team culture and highlight onsite engagement.
Collaborate with cross‑functional teams to promote site‑wide initiatives and ensure consistent messaging across departments.
Support planning of site engagement activities including recognition programs and science‑focused community‑building initiatives.
Manage internal communication platforms and digital signage to ensure timely, engaging, and consistent messaging across the site.
Assist Workplace Services and Communications teams by contributing to planning, content development, and coordination of deliverables.
Maintain communication calendars and assist in tracking engagement metrics to inform future strategies.
Track and report communication metrics to evaluate impact and inform continuous improvement efforts.
Ensure all communications reflect the company’s values, tone, and commitment to scientific excellence.
Qualifications
Bachelor’s degree in Communications, Marketing, Media Studies, Journalism, Public Relations, or related field (or equivalent experience).
Internship or volunteer experience in communications or employee engagement is a plus.
Strong writing and editing skills with attention to detail.
Expertise in creating, curating, and publishing compelling content across social media platforms to engage, inform, and influence a targeted audience.
Comfortable using digital tools such as Microsoft Office and Canva.
Organized, proactive, and able to manage multiple tasks.
Passion for building community and supporting employee engagement in a technical environment.
Preferred Skills
Experience with basic graphic design or video editing tools.
Familiarity with internal communication platforms (e.g., SharePoint, Teams).
Apply to ESFM Services today! ESFM is a member of Compass Group USA.
Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug‑free workplace.
Associates At ESFM Are Offered Many Fantastic Benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.
Req ID: 1477823
ESFM Brandy Wilson
#J-18808-Ljbffr
COMMUNICATIONS AND ENGAGEMENT COORDINATOR
role at
ESFM® USA
Salary: Experienced Other Forms of Compensation: Bonus
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
Job Summary We’re looking for a detail-oriented and creative
Communications & Engagement Coordinator
to support onboarding delivery, local content creation, and site engagement efforts across our R&D organization. This entry-level role is ideal for someone who enjoys connecting people, producing engaging content, and helping new hires feel welcomed and informed. You’ll work closely with cross‑functional teams to deliver meaningful experiences and communications that foster community and collaboration in a fast‑paced, innovation‑driven environment.
Key Responsibilities
Coordinate and personalize onboarding experiences, through communications, logistics, check‑ins, and resource management, to ensure new hires feel welcomed, informed, and supported.
Draft and edit internal communications and engagement platforms tailored to R&D audiences, including newsletters, updates, and announcements.
Produce localized visual and video content using enterprise tools to showcase team culture and highlight onsite engagement.
Collaborate with cross‑functional teams to promote site‑wide initiatives and ensure consistent messaging across departments.
Support planning of site engagement activities including recognition programs and science‑focused community‑building initiatives.
Manage internal communication platforms and digital signage to ensure timely, engaging, and consistent messaging across the site.
Assist Workplace Services and Communications teams by contributing to planning, content development, and coordination of deliverables.
Maintain communication calendars and assist in tracking engagement metrics to inform future strategies.
Track and report communication metrics to evaluate impact and inform continuous improvement efforts.
Ensure all communications reflect the company’s values, tone, and commitment to scientific excellence.
Qualifications
Bachelor’s degree in Communications, Marketing, Media Studies, Journalism, Public Relations, or related field (or equivalent experience).
Internship or volunteer experience in communications or employee engagement is a plus.
Strong writing and editing skills with attention to detail.
Expertise in creating, curating, and publishing compelling content across social media platforms to engage, inform, and influence a targeted audience.
Comfortable using digital tools such as Microsoft Office and Canva.
Organized, proactive, and able to manage multiple tasks.
Passion for building community and supporting employee engagement in a technical environment.
Preferred Skills
Experience with basic graphic design or video editing tools.
Familiarity with internal communication platforms (e.g., SharePoint, Teams).
Apply to ESFM Services today! ESFM is a member of Compass Group USA.
Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug‑free workplace.
Associates At ESFM Are Offered Many Fantastic Benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information.
Req ID: 1477823
ESFM Brandy Wilson
#J-18808-Ljbffr