Eversource Energy
Eversource will not offer immigration-related sponsorship for this position.
Eversource does not provide immigration sponsorship. Applicants requiring sponsorship—such as H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, or similar—should not apply. This includes direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation. Communications Senior Specialist Overview
The Communications Senior Specialist supports Eversource’s communications for customers in Connecticut, Massachusetts and New Hampshire. The role provides communications strategy, planning and execution for transformation and innovation initiatives managed by the Company’s Customer Support organization. Hybrid Work Policy
Eversource supports work‑life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Relocation Assistance
Relocation assistance is not available for this position. Essential Functions
Develops, supports and guides strategic messaging across customer channels. Provides copy editing for stories, publications and other communication vehicles. Works closely with the various Business Units and Communications teams to ensure alignment between internal and external strategies and content. Serves as strategic communications lead for Customer Support transformation and innovation initiatives at Eversource by developing and managing communications strategy, plans and project timelines. Able to effectively manage time, prioritize tasks and consistently meet deadlines. Synthesizes potentially complex information for presentation to diverse stakeholders. Takes a digital first approach to communications planning and content development. Participates in assigned projects and develops, recommends and executes appropriate communications strategies. Understands changing regulations and policies that affect customer communications. Works collaboratively and advises key business partners to ensure communications programs advance key business objectives with employees, state and regional policy leaders, customers and government agencies. Monitors media activity to anticipate and/or identify communication opportunities for customers. Technical Knowledge, Skill, Education, Licenses, Certifications
Written and spoken communication skills, including the ability to effectively inform, educate and influence widely varying audiences. Demonstrated ability to work under pressure. Demonstrated skill with MS Office Applications (especially Word and PowerPoint). Ability to work effectively with various levels within the organization and with external counterparts. Ability to work productively in a fast-paced environment with frequently shifting and/or conflicting priorities. Ability and willingness to work with a sense of urgency and drive business results. Ability to work effectively with various levels within and outside of the organization. Education / Experience
Minimum of five (5) or more years of related experience in a corporate communication and/or an agency environment is required. Experience
Experience in planning, writing, coordinating, and executing a variety of internal and external communications, public relations and/or media relations is required. Licenses & Certification
Experience in planning, writing, coordinating, and executing a variety of internal and external communications, public relations and/or media relations is required. Working Conditions
Must be available to work emergency restoration assignment as required. Competencies
Build trusting relationships Manage and develop people Foster teamwork and cross‑functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $104,440.00–$116,040.00 Worker Type
Regular Number of Openings
1 Emergency Response
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
#J-18808-Ljbffr
Eversource does not provide immigration sponsorship. Applicants requiring sponsorship—such as H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, or similar—should not apply. This includes direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation. Communications Senior Specialist Overview
The Communications Senior Specialist supports Eversource’s communications for customers in Connecticut, Massachusetts and New Hampshire. The role provides communications strategy, planning and execution for transformation and innovation initiatives managed by the Company’s Customer Support organization. Hybrid Work Policy
Eversource supports work‑life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Relocation Assistance
Relocation assistance is not available for this position. Essential Functions
Develops, supports and guides strategic messaging across customer channels. Provides copy editing for stories, publications and other communication vehicles. Works closely with the various Business Units and Communications teams to ensure alignment between internal and external strategies and content. Serves as strategic communications lead for Customer Support transformation and innovation initiatives at Eversource by developing and managing communications strategy, plans and project timelines. Able to effectively manage time, prioritize tasks and consistently meet deadlines. Synthesizes potentially complex information for presentation to diverse stakeholders. Takes a digital first approach to communications planning and content development. Participates in assigned projects and develops, recommends and executes appropriate communications strategies. Understands changing regulations and policies that affect customer communications. Works collaboratively and advises key business partners to ensure communications programs advance key business objectives with employees, state and regional policy leaders, customers and government agencies. Monitors media activity to anticipate and/or identify communication opportunities for customers. Technical Knowledge, Skill, Education, Licenses, Certifications
Written and spoken communication skills, including the ability to effectively inform, educate and influence widely varying audiences. Demonstrated ability to work under pressure. Demonstrated skill with MS Office Applications (especially Word and PowerPoint). Ability to work effectively with various levels within the organization and with external counterparts. Ability to work productively in a fast-paced environment with frequently shifting and/or conflicting priorities. Ability and willingness to work with a sense of urgency and drive business results. Ability to work effectively with various levels within and outside of the organization. Education / Experience
Minimum of five (5) or more years of related experience in a corporate communication and/or an agency environment is required. Experience
Experience in planning, writing, coordinating, and executing a variety of internal and external communications, public relations and/or media relations is required. Licenses & Certification
Experience in planning, writing, coordinating, and executing a variety of internal and external communications, public relations and/or media relations is required. Working Conditions
Must be available to work emergency restoration assignment as required. Competencies
Build trusting relationships Manage and develop people Foster teamwork and cross‑functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $104,440.00–$116,040.00 Worker Type
Regular Number of Openings
1 Emergency Response
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
#J-18808-Ljbffr