Capital One
Senior Manager, Product Design
Location & Work Arrangement Plano, TX (hybrid). Relocation to Plano is required if not currently in Dallas, TX area.
Company Overview Capital One is a leading information-based technology company that brings ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Job Overview Financial Services is seeking a Senior Manager, Product Design to join the Auto Loan Servicing team within the Experience Design organization.
Role Expectations As a Senior Manager of Product Design, you’ll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co‑create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers.
Key Competencies:
Product Design Expertise:
Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross‑functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with your team to develop artifacts that may include vision stories, journey maps, blueprints, high‑fidelity designs and prototypes.
Leadership:
Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers who are empowered to reach their potential and enabled to help the business achieve its goals.
Strategic Direction:
Shape product direction and outcomes by leveraging deep design expertise, user insights, and an understanding of the business. Drive alignment across product, tech and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
Human‑Centered:
Advocate for human‑centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem‑solving across the portfolio.
Business‑Focused:
Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage.
Problem‑Solving:
Own the problem‑solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space.
Collaboration:
Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results.
Communication:
Present work across levels and job functions, modeling a strategic human‑centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results.
Ideal Candidate A strong portfolio demonstrating leadership, process, results and impact.
Basic Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
At least 2 years of experience in a people leadership role
Preferred Qualifications
At least 8 years of experience in a Product Design role
At least 8 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business leaders
Experience leading design projects or teams
Experience working in heavily regulated, data‑heavy problem spaces
Additional Information At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Plano, TX: $175,500 - $200,300 for Sr. Manager, Design.
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.
No agencies please.
Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Location & Work Arrangement Plano, TX (hybrid). Relocation to Plano is required if not currently in Dallas, TX area.
Company Overview Capital One is a leading information-based technology company that brings ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Job Overview Financial Services is seeking a Senior Manager, Product Design to join the Auto Loan Servicing team within the Experience Design organization.
Role Expectations As a Senior Manager of Product Design, you’ll combine your craft expertise and people leadership skills with an understanding of our customers and the business to co‑create innovative solutions to complex problems, drive product strategy and create a thriving team culture of high performing designers.
Key Competencies:
Product Design Expertise:
Demonstrate established expertise in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross‑functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with your team to develop artifacts that may include vision stories, journey maps, blueprints, high‑fidelity designs and prototypes.
Leadership:
Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, remove barriers and train and develop designers who are empowered to reach their potential and enabled to help the business achieve its goals.
Strategic Direction:
Shape product direction and outcomes by leveraging deep design expertise, user insights, and an understanding of the business. Drive alignment across product, tech and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
Human‑Centered:
Advocate for human‑centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem‑solving across the portfolio.
Business‑Focused:
Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage.
Problem‑Solving:
Own the problem‑solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space.
Collaboration:
Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results.
Communication:
Present work across levels and job functions, modeling a strategic human‑centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results.
Ideal Candidate A strong portfolio demonstrating leadership, process, results and impact.
Basic Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
At least 2 years of experience in a people leadership role
Preferred Qualifications
At least 8 years of experience in a Product Design role
At least 8 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business leaders
Experience leading design projects or teams
Experience working in heavily regulated, data‑heavy problem spaces
Additional Information At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Plano, TX: $175,500 - $200,300 for Sr. Manager, Design.
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.
No agencies please.
Equal Opportunity Employer Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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