Cohere
Company Overview
We scale intelligence to serve humanity, training and deploying frontier models for developers and enterprises that build AI systems powering content generation, semantic search, RAG, and agents. Our mission is instrumental to the widespread adoption of AI. Role Overview
Senior Technical Writer in North team, responsible for creating and maintaining clear, comprehensive documentation for our enterprise‑ready AI platform, enabling developers, Centers of Excellence, and end‑users to leverage North’s capabilities. Responsibilities
Design and develop high‑quality technical documentation for North’s features, APIs, product features such as automations, document mode, chat, 1st Party/3rd Party custom tools, and security protocols. Collaborate with engineering, product, design, and customer success teams to gather insights, understand new features, and ensure documentation accuracy. Create tutorials, quick‑start guides, and best‑practice content to help users deploy North’s AI agents and integrations (e.g., MCP servers, 1st Party connectors). Organize and maintain a cohesive documentation architecture, ensuring content is discoverable, up‑to‑date, and aligned with Cohere’s style guide. Incorporate user feedback to iteratively improve documentation and address knowledge gaps. Contribute to internal knowledge‑sharing initiatives, empowering engineers to write effectively and confidently. Requirements
5+ years of technical writing experience, preferably in enterprise software, AI/ML, or developer tools. Proven ability to explain complex technical systems (e.g., APIs, data security, LLMs) to both technical and non‑technical audiences. Proficiency with documentation tools: Markdown, Git, static site generators, and API specification formats (e.g., OpenAPI/Swagger). Familiarity with AI/ML concepts, prompt engineering, and modern software development practices. Strong project‑management skills, with the ability to prioritize tasks in a dynamic environment. Excellent communication skills and a user‑centric mindset. Nice‑to‑Haves
Experience documenting AI platforms, security protocols, or enterprise workflow tools. Hands‑on coding experience (Python, TypeScript, etc.). Location
Remote or hybrid (San Francisco, New York, Toronto, London). Equal Opportunity Statement
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. If you require accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
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We scale intelligence to serve humanity, training and deploying frontier models for developers and enterprises that build AI systems powering content generation, semantic search, RAG, and agents. Our mission is instrumental to the widespread adoption of AI. Role Overview
Senior Technical Writer in North team, responsible for creating and maintaining clear, comprehensive documentation for our enterprise‑ready AI platform, enabling developers, Centers of Excellence, and end‑users to leverage North’s capabilities. Responsibilities
Design and develop high‑quality technical documentation for North’s features, APIs, product features such as automations, document mode, chat, 1st Party/3rd Party custom tools, and security protocols. Collaborate with engineering, product, design, and customer success teams to gather insights, understand new features, and ensure documentation accuracy. Create tutorials, quick‑start guides, and best‑practice content to help users deploy North’s AI agents and integrations (e.g., MCP servers, 1st Party connectors). Organize and maintain a cohesive documentation architecture, ensuring content is discoverable, up‑to‑date, and aligned with Cohere’s style guide. Incorporate user feedback to iteratively improve documentation and address knowledge gaps. Contribute to internal knowledge‑sharing initiatives, empowering engineers to write effectively and confidently. Requirements
5+ years of technical writing experience, preferably in enterprise software, AI/ML, or developer tools. Proven ability to explain complex technical systems (e.g., APIs, data security, LLMs) to both technical and non‑technical audiences. Proficiency with documentation tools: Markdown, Git, static site generators, and API specification formats (e.g., OpenAPI/Swagger). Familiarity with AI/ML concepts, prompt engineering, and modern software development practices. Strong project‑management skills, with the ability to prioritize tasks in a dynamic environment. Excellent communication skills and a user‑centric mindset. Nice‑to‑Haves
Experience documenting AI platforms, security protocols, or enterprise workflow tools. Hands‑on coding experience (Python, TypeScript, etc.). Location
Remote or hybrid (San Francisco, New York, Toronto, London). Equal Opportunity Statement
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. If you require accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
#J-18808-Ljbffr