AUDIO VISUAL PROJECT MANAGER Job at WPS | Washington Professional Systems in Sil

AUDIO VISUAL PROJECT MANAGER

WPS | Washington Professional Systems

Company Overview: WPS | Washington Professional Systems is an iconic, family‑run AV systems integration company with over 35 years of experience. Our team of experts constantly helps customers solve complex and challenging problems. WPS serves Fortune 500 companies, professional sports teams, famed international performance venues, recreation and theme parks, and government agencies at the local, state, and federal levels. We are respected for producing the highest quality work regardless of budget or project size.

Position Summary: WPS is expanding and seeks a certified Project Manager to take ownership of large‑scale commercial AV integration projects from conception to completion, ensuring time, scope, budget, quality, safety, and customer satisfaction.

Responsibilities

• Responsible for leading a Project Kickoff meeting among Sales, Technical engineers, Technical Support mgmt., Finance (as needed), Third Party resources (as needed)
• Responsible for coordinating all activities associated with the timely, accurate, and on‑budget completion of the project, according to established project management procedures
• Responsible for effective communication with customer including change orders and delivery, on‑site visits (as needed)
• Provide regular updates to operations manager including standard project review meetings
• Review project status weekly to keep it on schedule financially, identify problem areas, and spearhead resolution
• Raise awareness immediately to operations manager regarding potential claims or back charges or any large costs
• Ensure that any scope, schedule, cost or change of terms are handled in accordance to stated change order procedures.
• Retain responsibility for resolving all project related issues
• Attend weekly team review of all projects and statuses and utilization.
• Keep accurate files and records of project status and activities via project workbook, Project Server and plan and change orders
• Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving
• Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day
• Drive project results to satisfy customer requirements
• Travel to various job sites required
• Other duties assigned as needed

Qualifications

• Experience as a Project Manager in the construction or technology industries is required
• Minimum 3‑5 years’ experience AV/Video Teleconferencing industry is preferred
• Formal education in Electronics or related field preferred
• Minimum of a High School Diploma or equivalent preferred
• Demonstrated management and leadership experience
• Valid and current PMP certification is preferred
• CTS required as a continued condition of employment within 180 days of employment

Skills

• Effectively manage multiple projects simultaneously
• A self‑starter who can thrive in ambiguous workplace situations
• Able to creatively problem solve and analyze complex problems and generate solutions
• Able to deftly coordinate internal and external resources for successful project results
• Understand all revenue, cost and margin aspects of project management including percent complete accounting
• Effective communication and interaction with employees, clients and colleagues
• Troubleshoot and solve project related issues
• Understand and maintain project budgets
• Demonstrate time management skills with attention to detail
• Understand AV system functionality and installation processes and techniques
• Understand technical and construction documents

Physical Requirements

• Ability to walk stairs
• Climb ladders
• Carry materials in excess of 50 lbs
• Ability to drive to/from multiple job sites locally

Job Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid time off

WPS is an equal employment opportunity (EOE) and affirmative employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries: Technology, Information and Media

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